Katlyn Collins
Denver,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Vendor
Eurest Dining Services
Madison, Wisconsin
01.2026 - Current
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee bar area.
- Operated espresso machines and grinders with precision.
- Managed inventory levels for coffee beans and supplies, ensuring availability and minimizing waste.
- Built rapport with customers to foster a friendly atmosphere. to create a welcoming atmosphere in the café.
- Assisted in preparing food items such as sandwiches and pastries for customers.
- Prepared and served meals in fast-paced cafeteria, ensuring timely service during peak hours.
- Set up and broke down catering events according to specifications.
- Assisted in training new staff on food safety and service protocols.
Dietary Cook
Columbus Healthcare and Rehab
Columbus, Wisconsin
05.2025 - 01.2026
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Ensured proper storage of prepared foods at appropriate temperatures
- Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
- Properly stored food and handled all inventorying.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Interacted with guests to obtain feedback on product quality and service levels.
Dietary Cook/Aide
Belleville Healthcare & Rehab Center
Belleville, USA
09.2023 - 05.2025
- Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.
- Assisted with menu planning to ensure variety and balanced nutrition for residents.
- Collaborated with nursing staff to address individual dietary needs of patients.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment safely and efficiently while following health guidelines.
Manager
Taco John's
Concordia, USA
01.2020 - 10.2023
- Delivered exceptional customer service to enhance satisfaction
- Ensured the safety of customers and fellow staff members
- Used persuasive skills to help secure purchases from customers
- Utilized persuasive skills to effectively secure customer purchases
- Guided customers in choosing appropriate products for their requirements
- Resolved customer issues through diligent communication, fostering loyalty
- Handled all cash transactions and collected deposits nightly
Cashier
Walmart
Wichita, USA
09.2018 - 12.2019
- Facilitated customer checkouts to ensure efficient transactions
- Returned accurate change to enhance customer satisfaction
- Ensured cleanliness of section and store to create a welcoming environment
- Supported team members during peak hours
- Maintained orderly store and workspace for smooth operations
- Supported team members to improve workflow
Education
West High School - Fine Arts
West High School
Wichita, KS 05.2016 - 01.2020
Concordia Junior/Senior High School -
Concordia Junior/Senior High School
Concordia, KS 01.2020 - 05.2020
Skills
- Coffee preparation
- Espresso operation
- Point of sale operation
- Event setup and breakdown
- Store management
- Restaurant experience
- Customer service
- Organizational skills
- Time management
- Team leadership
- Team collaboration
- Communication Skills
- Client relations
- Persuasion techniques
- Food presentation
- Leadership
- Microsoft applications
- Google applications
- Cash register
- Hospitality service expertise
- Leadership Skills
Certification
Driver's License, 11/22, 11/28
Timeline
Vendor
Eurest Dining Services
01.2026 - Current
Dietary Cook
Columbus Healthcare and Rehab
05.2025 - 01.2026
Dietary Cook/Aide
Belleville Healthcare & Rehab Center
09.2023 - 05.2025
Manager
Taco John's
01.2020 - 10.2023
Concordia Junior/Senior High School -
Concordia Junior/Senior High School
01.2020 - 05.2020
Cashier
Walmart
09.2018 - 12.2019
West High School - Fine Arts
West High School
05.2016 - 01.2020