Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Internal Case Manager
Care First Rehabilitation
02.2023 - Current
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Facilitated individual and group sessions to promote positive behavior change for clients.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Monitored clients' progress and tracked client services to provide crisis interventions.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Behavioral Clinician
Belief Eclectic Learning
02.2022 - 02.2023
Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Clerical Aide
Olin Health Center
01.2018 - 01.2022
Greet patients and visitors, gather details for appointments, filing and make copies of required documents
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science in Interdisciplinary Studies -
Michigan State University
East Lansing, MI
12.2021
Skills
Records Management
Communication & Listening
Patient support
Regulatory Compliance
Case Management
Documentation And Reporting
Certification
American Red Cross Adult First Aid/CPR/AED Certified
Timeline
Internal Case Manager
Care First Rehabilitation
02.2023 - Current
Behavioral Clinician
Belief Eclectic Learning
02.2022 - 02.2023
Clerical Aide
Olin Health Center
01.2018 - 01.2022
Bachelor of Science in Interdisciplinary Studies -
Rehabilitation Technician / Medication Technician at Care First RehabilitationRehabilitation Technician / Medication Technician at Care First Rehabilitation