Katlyn Kennedy
North Tonawanda
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Manager
Family Dollar
Tonawanda, NY
- Current
- Led a team of XX employees, providing guidance and support to ensure efficient operations
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Achieved XX% increase in sales through effective staff training and motivation
- Implemented cost-saving measures that resulted in XX% reduction in expenses
- Collaborated with cross-functional teams to develop and execute marketing campaigns
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
- Created and maintained budgets, monitoring expenses to meet financial targets
- Negotiated contracts with vendors to secure favorable pricing terms
- Implemented new technology systems to enhance operational efficiency
- Developed strong relationships with key stakeholders, fostering partnerships for business growth opportunities
- Analyzed market trends and competitor activities to identify potential risks or opportunities for the business
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
- Managed multiple projects simultaneously within established timelines
- Identified areas for process improvement through data analysis
- Implemented employee recognition programs that increased morale by XX%
- Increased customer satisfaction scores by XX% through implementation of new service protocols
- Streamlined inventory management system resulting in XX% reduction in stockouts
- Spearheaded the launch of new products/services resulting in XX% increase in revenue
- Drove operational excellence initiatives resulting in an overall efficiency gain of XX%
- Cultivated strategic partnerships with suppliers resulting in XX% cost savings
Cook
MISTER PIZZA
Buffalo, NY
- Current
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Managed food inventory, minimizing waste and optimizing cost efficiency
- Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
- Maintained a clean and organized work area, adhering to sanitation regulations
- Adapted menus based on dietary restrictions or customer preferences
- Trained new cooks on proper cooking techniques, safety procedures, and menu items
- Assisted in the development of new menu items by providing input on flavors, ingredients, and cooking methods
- Implemented time-saving strategies in food preparation processes without compromising quality standards
- Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
- Collaborated with suppliers to source fresh ingredients while maintaining budget constraints
- Created daily specials that showcased seasonal ingredients to attract customers' attention
- Managed multiple orders simultaneously during peak hours while maintaining accuracy
- Developed efficient systems for organizing kitchen supplies resulting in reduced waste
- Suggested improvements to menu offerings based on customer feedback leading to increased sales
- Worked closely with the chef to develop innovative recipes that met specific dietary requirements
- Mentored junior cooks by providing guidance on culinary techniques and best practices
Warehouse Associate
Amazon Warehouse
Tonawanda, NY
- Current
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Collaborated with team members to efficiently pick, pack, and ship customer orders within tight deadlines
- Implemented quality control measures to ensure accuracy of incoming and outgoing shipments
- Organized warehouse space to optimize storage capacity and improve overall efficiency
- Assisted in the training of new warehouse employees on proper handling and storage procedures
- Performed routine maintenance on warehouse equipment to ensure optimal functionality
- Utilized computer systems to track inventory levels, generate shipping labels, and update order statuses
- Followed safety protocols at all times to prevent accidents or injuries in the workplace
- Contributed ideas for process improvements that resulted in time savings and cost reductions
- Collaborated with cross-functional teams including logistics, purchasing, and customer service departments to meet operational goals
- Managed receiving operations by inspecting goods for damage, verifying quantities against purchase orders, and documenting any discrepancies
- Maintained a clean and organized work environment by regularly sweeping floors, removing debris, and disposing of waste properly
- Assisted in the implementation of a barcode scanning system which improved order accuracy by XX%
- Streamlined picking processes resulting in a XX% reduction in errors
- Improved overall efficiency by implementing a new layout design that reduced travel time between picking locations by XX%
- Increased productivity through effective time management techniques such as batch picking similar items together
- Safely operated pallet jacks while transporting heavy loads throughout the warehouse
- Trained new hires on proper lifting techniques to minimize risk of injury
- Collaborated with team members during peak periods to meet demanding production targets
- Maintained compliance with company policies regarding safety regulations at all times
- Assisted in the implementation of a new inventory management system, resulting in a XX% reduction in stockouts
- Conducted regular inspections to identify and address any safety hazards or equipment malfunctions
- Contributed to process improvement initiatives by suggesting and implementing changes to streamline operations
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation and tracking
Machine Operator/Assembler/Material Handler
Dkp Buffalo, Llc
Tonawanda, NY
- Current
- Operated various hand tools and power tools to complete assembly tasks efficiently
- Inspected finished products for quality assurance, ensuring adherence to specifications
- Collaborated with team members to meet production goals and deadlines
- Maintained a clean and organized work area, promoting safety and efficiency
- Troubleshot assembly issues, identifying root causes and implementing corrective actions
- Contributed ideas for process improvement, resulting in increased productivity
- Followed standard operating procedures (SOPs) to ensure consistent product quality
- Assisted in inventory management by accurately counting parts and materials used in the assembly process
- Trained new employees on assembly techniques, safety protocols, and company policies
- Implemented lean manufacturing principles to minimize waste and improve efficiency
- Collaborated with engineers on prototype development projects, providing valuable input based on practical assembly experience
- Participated in continuous improvement initiatives aimed at enhancing overall operational effectiveness
- Adhered to all safety regulations and protocols while performing assembly tasks
- Demonstrated attention to detail when inspecting components for defects or abnormalities
- Achieved daily/weekly/monthly production targets consistently throughout employment tenure
- Efficiently unloaded and inspected incoming materials, ensuring accuracy and quality control
- Maintained inventory accuracy by conducting regular cycle counts and reconciling discrepancies
- Organized storage areas to optimize space utilization and facilitate easy retrieval of materials
- Implemented safety protocols, resulting in zero accidents or injuries during tenure as a material handler
- Assisted in the packaging and labeling of finished products for shipment to customers
- Worked closely with production team to provide them with necessary materials in a timely manner
- Trained new employees on safe material handling procedures and company policies
- Collaborated with cross-functional teams to identify process improvements that increased efficiency by XX%
- Managed hazardous materials according to established safety guidelines and regulations
- Maintained cleanliness of work area, adhering to sanitation standards set by the company
- Optimized loading processes by implementing a new system that reduced loading time by XX%
- Developed effective communication channels between different departments, improving coordination and reducing delays in material flow
- Served as a subject matter expert on proper handling techniques for fragile or sensitive items
- Participated actively in team meetings providing insights into process improvement opportunities
- Operated and maintained various types of machines, including but not limited to CNC machines, lathes, mills, and presses
- Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed
- Followed blueprints, work orders, or other specifications to set up machines for production runs
- Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly
- Collaborated with team members to troubleshoot problems and optimize machine performance
- Implemented safety protocols and followed all company policies to maintain a safe working environment
- Ensured that products met quality standards by conducting regular inspections using measuring tools such as calipers or micrometers
- Optimized machine settings based on product requirements to achieve desired results efficiently
- Troubleshot mechanical issues by analyzing symptoms, diagnosing root causes, and implementing appropriate solutions
- Maintained inventory levels of raw materials or supplies required for machine operation
- Collaborated with maintenance technicians for preventive maintenance tasks on machinery
- Participated in continuous improvement initiatives by providing feedback on operational processes
- Safely operated heavy machinery following established safety guidelines at all times
- Maintained a clean work area by organizing tools, materials, and equipment after each shift
- Demonstrated strong attention to detail when inspecting finished products for defects or irregularities
- Achieved XX% increase in overall production efficiency through implementation of time-saving techniques
- Increased machine uptime by XX% through proactive maintenance practices
- Reduced material waste by XX% through careful monitoring of machine parameters
- Maintained accurate inventory records, ensuring availability of materials for production runs
Assembly Line Worker/Machine Operator
Niagra chocolate
Cheektowaga, NY
08.2023 - 03.2024
- Operated assembly line equipment and machinery to assemble products according to specifications
- Performed quality checks on finished products to ensure they meet company standards
- Maintained a high level of productivity by meeting daily production targets
- Collaborated with team members to troubleshoot and resolve any issues that arise during the assembly process
- Followed standard operating procedures (SOPs) and safety guidelines to maintain a safe working environment
- Identified opportunities for process improvement and made recommendations to increase efficiency
- Maintained cleanliness of work area, including organizing tools, materials, and equipment for efficient workflow
- Adhered to strict deadlines while ensuring accuracy in product assembly
- Streamlined assembly line processes leading to XX% increase in overall productivity
- Reduced downtime by implementing preventive maintenance measures resulting in XX% decrease in equipment breakdowns
- Increased product quality by implementing rigorous inspection protocols resulting in XX% decrease in defective units
- Collaborated with cross-functional teams such as engineering and quality control departments to address product design issues
- Served as a mentor for junior operators, providing guidance on best practices for efficient production
- Achieved perfect attendance record over XX months demonstrating reliability and commitment
- Demonstrated exceptional attention to detail when assembling complex components resulting in zero errors reported
- Maintained accurate documentation of daily production output, identifying trends and areas for improvement
- Utilized specialized tools such as torque wrenches, calipers, or soldering irons effectively during the assembly process
Point caller
Raymount mediation
Tonawanda, NY
07.2021 - 08.2025
- Implemented effective strategies to reduce delinquency rates and improve overall collection performance
- Negotiated payment arrangements with customers to resolve outstanding debts and prevent further escalation
- Utilized skip tracing techniques and tools to locate debtors and initiate contact for repayment
- Developed strong relationships with clients by providing excellent customer service during the collections process
- Maintained accurate records of all collection activities, including phone calls, emails, and correspondence
- Prepared detailed reports on collection efforts, presenting findings to management for review and analysis
- Identified trends in non-payment or late payments, recommending proactive measures to mitigate future risks
- Implemented customer satisfaction surveys to gather feedback and identify areas for improvement in the collections process
- Received recognition as top-performing collector for consistently achieving high recovery rates and meeting collection goals
- Improved cash flow by reducing average time-to-collect from XX days to XX days through more efficient processes
Point Caller
True Sight Management
Lockport, NY
01.2021 - 07.2021
- Point calling
Dishwasher/Prep Cook
Remington Tavern
North Tonawanda, NY
06.2019 - 12.2020
- Efficiently operated commercial dishwasher, ensuring clean and sanitized dishes for the restaurant
- Maintained a high level of cleanliness in the dishwashing area, following health and safety regulations
- Managed large volumes of dirty dishes, utensils, and glassware during peak hours
- Sorted and organized dishes for efficient washing and storage
- Assisted kitchen staff with food preparation tasks as needed
- Collaborated with servers to ensure timely availability of clean dishes for service
- Followed proper procedures for handling delicate or expensive items to prevent breakage or damage
- Kept track of inventory levels for cleaning supplies and notified management when restocking was necessary
- Worked efficiently under pressure in a fast-paced environment to meet customer demands
- Maintained a positive attitude and strong work ethic throughout each shift
- Adhered to company policies regarding personal hygiene and appearance standards at all times
- Communicated effectively with team members to coordinate dishwashing duties during busy periods
- Ensured that all washed items were properly dried before being stored away or used again in service
- Assisted in the coordination and organization of kitchen operations to ensure efficient workflow
- Maintained cleanliness and sanitation of work areas, equipment, and utensils throughout the shift
- Followed proper food handling procedures to minimize waste and maintain freshness
- Received inventory deliveries, checked for accuracy, and stored products appropriately
- Prepared and cooked a variety of food items according to recipes, quality standards, presentation standards, and food preparation checklist
- Collaborated with other team members to complete prep tasks efficiently during busy periods
- Sliced, diced, chopped vegetables/fruits/meats accurately as per recipe requirements
- Assembled ingredients accurately according to specified portion sizes or recipe instructions
- Packed prepared foods into containers for storage or immediate consumption by customers/guests
- Labeled all prepared items with appropriate date labels for easy identification in storage areas
- Frequently rotated stock items in refrigerators/freezers/pantries to maintain freshness levels at all times
- Informed management promptly about any shortages or discrepancies in supplies
- Demonstrated strong organizational skills by prioritizing tasks effectively during high-volume periods
- Achieved consistent adherence to standardized recipes through careful measurement techniques
- Operated kitchen equipment safely following established guidelines
- Notified supervisor immediately about any safety hazards or maintenance issues in the kitchen area
- Washed/cleaned/prepped fruits & vegetables thoroughly before using ensuring they meet quality standards
- Demonstrated excellent knife skills in cutting, slicing, and dicing ingredients
- Followed all food safety regulations and guidelines to ensure a safe dining experience for customers/guests
- Assisted with inventory management by conducting regular stock checks and reporting any discrepancies
Education
Associate's degree - undefined
Tonawanda Senior High School
High school or equivalent - auto mechanics
harkness boces
Cheektowaga, NY11-2018
Skills
- Pet Sitting
- Mobile devices
- POS
- Commercial Cleaning
- Microsoft Word
- Factory
- Cash handling
- Retail sales
- Microsoft Access
- Computer Operation
- Kennel Experience
- Computer literacy (6 years)
- Pet Care
- Direct sales
- Warehouse management system
- Serving
- Negotiation
- Upselling
- Sewing machine
- Scripting
- Warehouse experience
- Recruiting
- Forklift (1 year)
- Food service
- Animal Restraint
- Photography
- Front Desk
- Manufacturing facility
- Hospitality
- Animal Handling
- Manufacturing
- Fanuc
- Materials handling (7 years)
- Operating systems
- Auto mechanic (2 years)
- Sales
- Underwriting
- Databases
- Communication skills (5 years)
- Product demos
- 10 key typing
- Sewing
- Taking care of animals
- Hand tools
- Telecommunication
- Machine operator (6 years)
- Customer support
- Time management
- Veterinary technician experience
- Customer service (6 years)
- Assembly line (6 years)
- Packaging
- Computer skills (5 years)
- Dog Handling
- Pet Grooming (2 years)
- Equine Experience
- Financial report writing
- Hotel experience
- Wine knowledge
- Typing
- Mechanical troubleshooting
- Distribution center
- Outdoor work
- Accounting software (5 years)
- Spirits experience
- Order picking
- PeopleSoft
- Google Suite
- Payroll
- Detailing (2 years)
- Guest services
Certification
- Lift certification
- October 2018 to Present
- Received/earned in boces program (auto mechanics)
- Food Handler Certification
- Overhead Crane Certification
- ServSafe
Timeline
Assembly Line Worker/Machine Operator
Niagra chocolate
08.2023 - 03.2024
Point caller
Raymount mediation
07.2021 - 08.2025
Point Caller
True Sight Management
01.2021 - 07.2021
Dishwasher/Prep Cook
Remington Tavern
06.2019 - 12.2020
High school or equivalent - auto mechanics
harkness boces
Associate's degree - undefined
Tonawanda Senior High School
Machine Operator/Assembler/Material Handler
Dkp Buffalo, Llc
- Current
Warehouse Associate
Amazon Warehouse
- Current
Cook
MISTER PIZZA
- Current
Manager
Family Dollar
- Current