Summary
Overview
Work History
Education
Skills
Certification
Honors And Awards
Timeline
Generic

Katlyn Rael

La Mirada,CA

Summary

Senior Psychology student inspired to advocate for children and adults within a hospital and/or educational setting. Advocate of individual and community mental health. 2+ years of experience in hospital patient care, including certifications in BLS and as an EKG technician. Internship experience overseeing 13 children in an organized afterschool program, including conducting and teaching a weekly art program that encouraged their interests in the arts. Personable, goal-oriented, and quick to adapt in changing environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Starbucks Coffee
06.2022 - Current
  • Controlled line and crowd with quick, efficient service
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Provided exceptional customer service experiences through attentive listening, problem-solving skills, ensuring high levels of repeat business from loyal patrons
  • Awarded Starbucks Partner of the Quarter (POQ) Award in November 2022.

Intern

Project Access Resource Center
02.2023 - 04.2023
  • Administered and oversaw an afterschool art program highlighting important women artists
  • Instructed children with their homework and art pieces (ages ranged from 6 to 12 years old)

Barista

Barnes & Noble
07.2021 - 05.2022
  • Successfully completed transactions with a point-of-sale (POS) system
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily

Barista

Tierra Mia Coffee
12.2019 - 05.2021
  • Accurately made drinks and completed daily tasks to maintain an enjoyable experience for all workers and customers
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards

Electrocardiogram (EKG) Technician

Whittier Hospital Medical Center
08.2018 - 05.2020
  • Enhanced patient care by accurately performing EKG testing and submitting results to the cardiologists
  • Scheduled appointments and prepared patients for cardiac tests in the Cardiology Department
  • Adhered to cleaning protocol for EKG machine, Holter cables, and accessories to provide safe environment

Education

Bachelor of Arts - Psychology

Cal State University, Long Beach (CSULB)
Long Beach, CA
05.2024

Associate of Arts - Psychology

Fullerton College
Fullerton, CA
12.2021

Skills

  • English, Conversational Spanish
  • Hospitality and Professionalism
  • Patient Communication
  • Patient Preparation
  • HIPAA Compliance
  • Certified in CPR/AED

Certification

  • Emergency Medical Technician (EMT) Certification [Projected to have in August 2024]


  • Basic Life Support (BLS) Certified & CPR Certified

Honors And Awards

CSULB President’s Honor List, Spring 2023 - Spring 2024

Timeline

Intern

Project Access Resource Center
02.2023 - 04.2023

Barista

Starbucks Coffee
06.2022 - Current

Barista

Barnes & Noble
07.2021 - 05.2022

Barista

Tierra Mia Coffee
12.2019 - 05.2021

Electrocardiogram (EKG) Technician

Whittier Hospital Medical Center
08.2018 - 05.2020

Bachelor of Arts - Psychology

Cal State University, Long Beach (CSULB)

Associate of Arts - Psychology

Fullerton College

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Katlyn Rael