Katlyn Ryder
Benwood,WV
Summary
Dedicated retail professional with 7+ years of experience at JCPenney, including leadership as a Sales Floor Supervisor. Proven ability to manage teams, maintain merchandising standards, and deliver excellent customer service. Strong multitasker with hands-on experience in operations, cash handling, order fulfillment, and Microsoft Office tools. Seeking to leverage leadership and retail expertise in a new opportunity.
Overview
8
8
years of professional experience
Work History
Sales Floor Supervisor
JCPenney
Triadelphia, WV
08.2023 - Current
- Lead merchandising efforts, including setting and organizing new product displays to drive sales
- Provide excellent customer service while resolving issues and supporting sales floor operations
- Supervise and coordinate daily activities of recovery associates to maintain store organization and presentation standards
- Operate cash register and handle transactions accurately and efficiently
- Support store operations by multitasking across departments in a fast-paced retail environment
- Fulfill and process online orders for shipment, ensuring accuracy and timeliness
Sales Floor Associate
JCPenney
Triadelphia, WV
08.2018 - 08.2023
- Guided customers in product selection and purchases, enhancing satisfaction and shopping experience
- Organized sales floor and facilitated merchandise stocking and recovery, ensuring product availability
- Operated cash register and handled cash transactions responsibly
- Collaborated with team members to meet store goals and improve overall performance
Education
Bachelor of Science - Exercise Science, Psychology
Wheeling University
Wheeling, WV05-2022
High School Diploma -
John Marshall High School
Glen Dale, WV05-2018
Skills
- Leadership & Team Supervision
- Customer Service
- Cash Handling & POS Systems
- Merchandising & Product Displays
- Inventory management
- Order Fulfillment & Shipping
- Multitasking & Time Management
- Microsoft Excel
- Microsoft Word
- Problem solving
- Team coordination
Additional Information
Promoted from Sales Floor Associate to Sales Floor Supervisor after 5 years, demonstrating strong performance and leadership potential.
Timeline
Sales Floor Supervisor
JCPenney
08.2023 - Current
Sales Floor Associate
JCPenney
08.2018 - 08.2023
Bachelor of Science - Exercise Science, Psychology
Wheeling University
High School Diploma -
John Marshall High School