Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Katlynn George

Dennis,Mississippi

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. On time to work and ready to start the day. Can work well on a computer and works well with talking interacting with people. I have a big heart and care about the people that I come in contact with.

Overview

3
3
years of professional experience

Work History

Cashier

Piggly Wiggly Supermarket
Belmont, MS
08.2023 - Current
  • Offered customers carry-out service at completion of transaction.
  • Answered phone calls to assist customers with questions and orders.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.
  • Counted and balanced cashier drawers.
  • Stocked shelves with merchandise when needed.
  • Welcomed customers, offering assistance to help find store items.

Deli Clerk

Brooks Grocery
Tupelo, MS
09.2021 - 08.2023
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Stocked shelves with fresh items daily.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Assembled and served meals according to specific guest requirements.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Informed customers of deli specials to increase profits.
  • Maintained cleanliness of the deli area and equipment.
  • Maintained safe food handling practices to prevent germ spread.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Ordered the deli trucks and put them away.
  • Stocked shelf's in the morning before starting the trucks.
  • Interacted with customers.

  • Offered customers carry-out service at completion of transaction.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers to build rapport and increase customer satisfaction.
  • Transported packages to customers' vehicles.

Restaurant Hostess

Lil Smokies
Iuka, MS
05.2021 - 09.2021
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Assisted with setting up banquet rooms for special events.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Helped service staff handle demand by distributing food and beverages.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Took reservations from patrons by phone or online.

Restaurant Waiter

Bi An Garden
Iuka, MS
08.2020 - 05.2021
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Informed customers of daily specials and signature menu items.
  • Trained new employees to perform duties.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Served food and beverages to patrons and confirmed complete orders.
  • Reviewed daily specials, menu changes and service specifications.
  • Collected tickets and followed proper cash-handling procedures.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Stocked server areas with supplies before, during and after shifts.
  • Presented food and beverages to guests at tables.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Presented menus and answered questions regarding items.
  • Filled condiments and napkin containers during slack periods.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.

Education

High School Diploma -

Tishomingo County High School
Iuka, MS
05-2021

Skills

  • Payment Collection
  • Customer Service
  • Cash Register Operation
  • ID Verification
  • Customer Assistance
  • Drawer Balancing
  • Cash Handling
  • Customer Service Excellence
  • Sales Expertise

Affiliations

  • Culinary Arts
  • Painting
  • Traveling
  • Talking to new people

Timeline

Cashier

Piggly Wiggly Supermarket
08.2023 - Current

Deli Clerk

Brooks Grocery
09.2021 - 08.2023

Restaurant Hostess

Lil Smokies
05.2021 - 09.2021

Restaurant Waiter

Bi An Garden
08.2020 - 05.2021

High School Diploma -

Tishomingo County High School

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Katlynn George