Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Leadership Experience
Timeline
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Katrena Sobol LVN

Lavon,TX

Summary

Experienced and dedicated leader actively pursuing an opportunity as an Operations Director and Licensed Nurse. With a strong foundation in patient care and leadership, brings a unique advantage to deliver optimal outcomes in various capacities. Firsthand experience as a care provider enables the building of effective relationships and fostering of team unity. Prioritizes patient care while remaining focused on maintaining a brand-centric approach.

Overview

10
10
years of professional experience

Work History

Regional Practice Administrator (Eastern DFW)

Optum
03.2020 - 08.2024
  • Number of Offices: 6
  • Number of: Direct Reports 10 ; Doctors: 24 ; Mid-Levels: 12; Clinical Staff: 110
  • Implemented staff development programs to enhance team performance and productivity, resulting in increased patient care quality.
  • Increased employee retention rates through effective talent management strategies that prioritized professional development opportunities.
  • Implemented targeted marketing strategies to increase brand visibility, attract new patients, and grow revenue streams for the regional practice.
  • Managed budgets effectively, identifying cost-saving opportunities within the regional practice.
  • Facilitated open communication between employees and senior leadership, fostering a collaborative work environment conducive to problem-solving and innovation.
  • Improved patient satisfaction rates by establishing regular communication channels and addressing concerns promptly.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Created and implemented organizational policies and procedures.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Spearheaded and implemented new projects to expand scope of engagement.

Regional Director of Clinical Operations (Southern Gulf Region National Level)

American Society of Plastic Surgery
01.2017 - 03.2020
  • Number of Offices: 11
  • Number of: Direct Reports 19; Doctors: 27; Mid-Levels: 8; Clinical Staff: 150
  • Reason for Leaving: COVID Pandemic

Director of Clinical Operations (Client National Account)

QuadMed
01.2017 - 03.2020
  • Number of Offices: 18
  • Number of: Direct Reports 9; Doctors: 18; Mid-Levels: 18; Clinical Staff: 63
  • Reason for Leaving: Client Terminated Contract/ Lay-Off

Director of Safety and Clinical Operations

HealMed Wound Care and Hyperbarics
11.2014 - 01.2017
  • Company Overview: THR Local
  • Number of Offices: 5
  • Number of: Direct Reports 5; Doctors: 25; Mid-Levels: 0; Clinical Staff: 58
  • THR Local
  • Reason for Leaving: RN license required post merger
  • Resigned

Education

Collin College
Dallas, Texas

Dallas Nursing College
Dallas, Texas

Wylie High School
Wylie, TX

Skills

  • HIPPA
  • OSHA
  • COVID
  • CLIA
  • AAAASF
  • CMS
  • FDA
  • CDC Application/Consultation
  • Payroll Program Utilization
  • Implementation Management
  • Project Management
  • Budget/P&L Reporting and Action Planning
  • Client Account Management
  • Policy Updates
  • CPG
  • LCD
  • SOP
  • Quality Auditing
  • KPI
  • MIPS
  • Sales and Marketing
  • Social Media Management
  • Presentations
  • Vendor Relations and Management
  • Contract Negotiation
  • Supply Chain
  • HR
  • Payroll
  • Recruiting
  • Training
  • Coaching
  • Employee Education, Correction and, Enrichment
  • Microsoft Word, Excel, Outlook, Power Point
  • Communications
  • Email
  • Cellular
  • Ring Central
  • Skype
  • Zoom
  • Digital Communication Apps
  • Prescriber Management
  • Credential Maintnence

Awards

  • Rookie of the Year, 2017
  • Employee of the Month
  • Star Nurse Award

Hobbies and Interests

  • Photography
  • Small DIY Projects
  • Home Decorating
  • Co-ed Softball

Leadership Experience

  • Nurse Preceptor
  • Lead Presenter
  • Project Planner
  • CEO’s Pick for Special Projects

Timeline

Regional Practice Administrator (Eastern DFW)

Optum
03.2020 - 08.2024

Regional Director of Clinical Operations (Southern Gulf Region National Level)

American Society of Plastic Surgery
01.2017 - 03.2020

Director of Clinical Operations (Client National Account)

QuadMed
01.2017 - 03.2020

Director of Safety and Clinical Operations

HealMed Wound Care and Hyperbarics
11.2014 - 01.2017

Collin College

Dallas Nursing College

Wylie High School

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Katrena Sobol LVN