Katrena Sobol LVN
Lavon,TX
Summary
Experienced and dedicated leader actively pursuing an opportunity as an Operations Director and Licensed Nurse. With a strong foundation in patient care and leadership, brings a unique advantage to deliver optimal outcomes in various capacities. Firsthand experience as a care provider enables the building of effective relationships and fostering of team unity. Prioritizes patient care while remaining focused on maintaining a brand-centric approach.
Overview
10
10
years of professional experience
Work History
Regional Practice Administrator (Eastern DFW)
Optum
North East DFW
03.2020 - 08.2024
- Number of Offices: 6
- Number of: Direct Reports 10 ; Doctors: 24 ; Mid-Levels: 12; Clinical Staff: 110
- Implemented staff development programs to enhance team performance and productivity, resulting in increased patient care quality.
- Increased employee retention rates through effective talent management strategies that prioritized professional development opportunities.
- Implemented targeted marketing strategies to increase brand visibility, attract new patients, and grow revenue streams for the regional practice.
- Managed budgets effectively, identifying cost-saving opportunities within the regional practice.
- Facilitated open communication between employees and senior leadership, fostering a collaborative work environment conducive to problem-solving and innovation.
- Improved patient satisfaction rates by establishing regular communication channels and addressing concerns promptly.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created and implemented organizational policies and procedures.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
Regional Director of Clinical Operations (Southern Gulf Region National Level)
American Society of Plastic Surgery
01.2017 - 03.2020
- Number of Offices: 11
- Number of: Direct Reports 19; Doctors: 27; Mid-Levels: 8; Clinical Staff: 150
- Reason for Leaving: COVID Pandemic
Director of Clinical Operations (Client National Account)
QuadMed
01.2017 - 03.2020
- Number of Offices: 18
- Number of: Direct Reports 9; Doctors: 18; Mid-Levels: 18; Clinical Staff: 63
- Reason for Leaving: Client Terminated Contract/ Lay-Off
Director of Safety and Clinical Operations
HealMed Wound Care and Hyperbarics
11.2014 - 01.2017
- Company Overview: THR Local
- Number of Offices: 5
- Number of: Direct Reports 5; Doctors: 25; Mid-Levels: 0; Clinical Staff: 58
- THR Local
- Reason for Leaving: RN license required post merger
- Resigned
Education
Collin College
Dallas, TexasDallas Nursing College
Dallas, TexasWylie High School
Wylie, TXSkills
- HIPPA
- OSHA
- COVID
- CLIA
- AAAASF
- CMS
- FDA
- CDC Application/Consultation
- Payroll Program Utilization
- Implementation Management
- Project Management
- Budget/P&L Reporting and Action Planning
- Client Account Management
- Policy Updates
- CPG
- LCD
- SOP
- Quality Auditing
- KPI
- MIPS
- Sales and Marketing
- Social Media Management
- Presentations
- Vendor Relations and Management
- Contract Negotiation
- Supply Chain
- HR
- Payroll
- Recruiting
- Training
- Coaching
- Employee Education, Correction and, Enrichment
- Microsoft Word, Excel, Outlook, Power Point
- Communications
- Cellular
- Ring Central
- Skype
- Zoom
- Digital Communication Apps
- Prescriber Management
- Credential Maintnence
Awards
- Rookie of the Year, 2017
- Employee of the Month
- Star Nurse Award
Hobbies and Interests
- Photography
- Small DIY Projects
- Home Decorating
- Co-ed Softball
Leadership Experience
- Nurse Preceptor
- Lead Presenter
- Project Planner
- CEO’s Pick for Special Projects
Timeline
Regional Practice Administrator (Eastern DFW)
Optum
03.2020 - 08.2024
Regional Director of Clinical Operations (Southern Gulf Region National Level)
American Society of Plastic Surgery
01.2017 - 03.2020
Director of Clinical Operations (Client National Account)
QuadMed
01.2017 - 03.2020
Director of Safety and Clinical Operations
HealMed Wound Care and Hyperbarics
11.2014 - 01.2017
Collin College
Dallas Nursing College
Wylie High School