Katrice Sharp
Muskegon,MI
Summary
Dynamic Community Manager skilled in community engagement, tenant laws, and daily operations management. Proven ability to enhance resident satisfaction and streamline property initiatives, driving strong relationships and effective communication.
Overview
11
11
years of professional experience
Work History
Community Manager
KMG Prestige
Lansing, MI
06.2025 - Current
- Coordinated community events to enhance resident engagement and foster relationships.
- Assisted in managing social media platforms to promote property initiatives and updates.
- Responded promptly to resident inquiries, ensuring high levels of satisfaction and support.
- Developed newsletters and communication materials to keep residents informed about community activities.
- Supported leasing efforts by hosting tours and showcasing available units to prospective residents.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Worked with maintenance staff to complete timely repairs and enhancements.
HR Associate
Epi Breads Muskegon
Muskegon, MI
09.2022 - 02.2025
- Facilitated onboarding processes, ensuring compliance with company policies and regulations.
- Assisted in payroll administration, maintaining accuracy and confidentiality of employee records.
- Streamlined recruitment efforts by coordinating interview schedules and communicating with candidates effectively.
- Supported training initiatives by organizing materials and tracking employee progress in development programs.
- Maintained HRIS database, ensuring data integrity and generating reports for management review.
- Managed employee relations issues, fostering a harmonious and inclusive workplace culture.
- Maintained up-to-date knowledge of industry trends and best practices, continuously seeking opportunities to enhance HR processes for greater organizational effectiveness.
Housing Case Manager
Community Rebuilders
Grand Rapids, MI
12.2020 - 09.2022
- Assessed client needs to develop personalized housing plans.
- Coordinated resources and services to support client transitions into stable housing.
- Facilitated communication between clients and service providers to ensure continuity of care.
- Monitored progress of individual cases, adjusting strategies as necessary for optimal outcomes.
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
Assistant Property Manager
Woodland Ridge Apartments
Spring Lake, MI
08.2015 - 11.2020
- Trained and mentored junior staff, fostering professional development within the team.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
Education
Associate of Science - Legal Studies
Kelsey Jenny College
San Diego, CA02-1994
High School Diploma -
Samuel Morse High School
San Diego, CA06-1992
Skills
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Resident relations
- Employee performance management
- Staff training
- Financial budgeting and reporting
- Property tours and inspections
- Daily operations oversight
- Maintenance oversight
- Online advertising
- Customer relationship management
Timeline
Community Manager
KMG Prestige
06.2025 - Current
HR Associate
Epi Breads Muskegon
09.2022 - 02.2025
Housing Case Manager
Community Rebuilders
12.2020 - 09.2022
Assistant Property Manager
Woodland Ridge Apartments
08.2015 - 11.2020
Associate of Science - Legal Studies
Kelsey Jenny College
High School Diploma -
Samuel Morse High School