Katrina Androes
Scio,OR
Summary
Dynamic Medical Receptionist with proven expertise at Santiam Vision Source, enhancing patient satisfaction through efficient appointment scheduling and exceptional customer service. Skilled in HIPAA compliance and insurance verification, I foster strong patient relationships while streamlining front desk operations, contributing to a welcoming and organized environment. Adaptable and detail-oriented, I thrive in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Santiam Vision Source
07.2021 - Current
- Greeted patients and managed front desk operations to enhance workflow efficiency.
- Assisted in maintaining a clean and organized reception area to improve patient experience.
- Managed patient records and ensured confidentiality compliance according to HIPAA regulations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team members.
- Increased patient satisfaction by answering inquiries with empathy and professionalism.
- Streamlined billing processes, ensuring accurate and timely invoicing.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Wax Assembler
ATI
05.2019 - 02.2020
- Assembled wax components according to specifications, ensuring quality and consistency in production.
- Conducted routine inspections of finished products to maintain high quality standards.
- Maintained clean and organized work area to comply with safety regulations and improve workflow.
Sales Associate
Scio Hardware and Mercantile
07.2016 - 05.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and managing inventory levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Scio High School
Scio, ORSkills
Front desk operations
Timeline
Medical Receptionist
Santiam Vision Source
07.2021 - Current
Wax Assembler
ATI
05.2019 - 02.2020
Sales Associate
Scio Hardware and Mercantile
07.2016 - 05.2019
High School Diploma -
Scio High School