Philisha Scott
Lithia Springs,GA
Summary
Very hard working, patient-focused Optician with 7+ years of experience meeting client vision needs and embracing office's business goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Optician
Eyeclectic Vision Source
01.2025 - 08.2025
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Filed claims with vision insurance companies to garner payment for optical services.
- Confirmed quality control standards were met for all eyewear and contact lenses.
Lead Optician
Family Eyecare Of Roswell
07.2020 - 11.2024
- Produced eyewear for customers using an edger and equipment
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Optician
Optima Eyecare
11.2019 - 07.2020
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Office Manager
Clarkson Eyecare
11.2018 - 11.2019
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Managed office budget to handle inventory, postage and vendor services.
- Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
- Developed social media marketing strategies to help brand company and increase sales.
Sales Supervisor
LENSCRAFTERS, Luxottica Group
12.2017 - 11.2018
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
Education
High School Diploma -
Olympic Heights Community High School
Boca Raton, FL05.2013
Skills
- Computer Skills
- Customer Service
- Scheduling and Coordination
- Problem solving and Critical Thinking
- Inventory Management
- Insurance Verification and Billing
- Invoice Reconciliation
- Record Keeping and Documentation
- Payroll
- Confidentiality and Ethical Practice
Accomplishments
- In the first 1.5 years in the Optometry field, I had over $900K in sales.
- By age 23, I was the youngest Office Manager in the region.
Timeline
Optician
Eyeclectic Vision Source
01.2025 - 08.2025
Lead Optician
Family Eyecare Of Roswell
07.2020 - 11.2024
Optician
Optima Eyecare
11.2019 - 07.2020
Office Manager
Clarkson Eyecare
11.2018 - 11.2019
Sales Supervisor
LENSCRAFTERS, Luxottica Group
12.2017 - 11.2018
High School Diploma -
Olympic Heights Community High School