Katrina Ayres
Phenix City,AL
Summary
Dynamic Background Investigator Mentor with CACI, Inc., skilled in conducting thorough background checks and effective communication. Proven track record in enhancing team performance through targeted training and support, ensuring high-quality investigations. Recognized for exceptional problem-solving abilities and a commitment to national security, consistently exceeding performance metrics.
Overview
9
9
years of professional experience
Work History
Background Investigator Mentor
CACI, Inc.
08.2019 - Current
- Guide and develop junior staff during their initial entry into CACI New Investigator and Reviewer Training, NIRT, class including equipment and IT set up.
- Instruct on technical and operational policies, procedures and best practices.
- Provide day-to-day assistance, answer all questions, read all reports and records prior to transmission to ensure their high quality, and help navigate the standard 15-18 month learning curve.
- Acted as Section Lead on several occasions while leading a team of up to 30 other investigators.
- Assign work and monitor case loads and deadlines of team to ensure their success in delivering the investigators to the customers while maintaining a high level of quality and timeliness metrics.
- Determine areas of remedial training and establishing Personal Performance Plans for Investigators to ensure they are meeting and maintaining their persona metrics as well as the team and regional metrics.
Background Investigator II
CACI, Inc.
04.2017 - Current
- Maintained a Top Secret Security Clearance from hire date and continuous vetting through multiple agencies to include DoD, Defense Counterintelligence and Security Agency and Department of Homeland Security.
- Possessing a "can do" attitude, strong work ethics, impeccable integrity, and a passion to support and defend National Security.
- Conduction face to face thorough investigations to assess candidates' backgrounds and identify potential risks.
- Conducting face to face interview with candidates' supervisors, co-workers, neighbors, family and friends; all of various ranks of military, government officials and civilians.
- Managed case files by organizing and tracking documentation for multiple investigations simultaneously.
- Collaborated with various agencies to gather pertinent information and enhance investigation accuracy.
- Reviewed public records and databases at law enforcement agencies, courthouses, mental health agencies, financial and education institutions to verify the accuracy of information provided by subjects.
- Meeting and excedding a monthly, quarterly and yearly metric measured by production, timeliness and quality.
Education
Bachelor of Science - Psychology: Crisis Counseling
Liberty University
Lynchburg, VA05-2015
Skills
- Background checks
- Effective writing skills
- Case management
- Effective communication skills
- Interview techniques
- Excellent interviewing capability
- Report writing
- Analysis and research
- Records research
- Case documentation
- Financial reporting
- Law enforcement collaboration
- Searches
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking skills
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
Background Investigator Mentor
CACI, Inc.
08.2019 - Current
Background Investigator II
CACI, Inc.
04.2017 - Current
Bachelor of Science - Psychology: Crisis Counseling
Liberty University