Katrina Barber
Spencerport,NY
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
Work History
Platform Changes Coordinator
Paychex
11.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Senior Payroll Specialist
EBC Inc.
02.2021 - 05.2021
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Accurately processed data, validation and transmission for multiple payroll frequencies
- Maintained 135 clients ensuring payroll was processed, taxes were submitted, time off accruals were correct, and all other services
- Created and compiled financial, accounting and auditing reports for clients to utilize
Payroll Specialist
Asure Software Inc
10.2020 - 02.2021
- Processed, reviewed, investigated, and corrected customer inquiries including payroll services for 175 clients
- Provided customer service to 20 top clients with over 500 employees
- Comprehended complex system limitations and errors to troubleshoot or update system
- Created training and payroll processes documentation for future use
Back of House Upgrade Coordinator
Paychex
09.2018 - 09.2020
- Migrated 632 accounts from Preview to Core Advanced HCM software
- Coordinated schedule to prioritize based on payroll frequency to increase efficiency and productivity
- Mentored newly hired employees, offering insight into job duties and company policies for easier transition to job position
- Communicated with multiple departments to provide cohesive transition of data between software
Telecommunication Analyst
ECC Technologies Inc
05.2017 - 06.2018
- Managed and maintained ticketing system for telecommunication needs of client
- Contacted, managed, and maintained collections department
- Provided internal technical support for all computer systems within company
- Collected over $100,000 from lost revenue through collections program
Education
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT12.2024
Associate of Science - Computer Information Management
Monroe Community College
Rochester, NY12.2016
High School Diploma -
Belfast Central School
Belfast, NY06.2013
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Communication
- Computer literacy
- Quickbooks Certified
- Document Management
- Willingness to learn
- MS Office
- Collaboration
- Investigative
Timeline
Platform Changes Coordinator
Paychex
11.2021 - Current
Senior Payroll Specialist
EBC Inc.
02.2021 - 05.2021
Payroll Specialist
Asure Software Inc
10.2020 - 02.2021
Back of House Upgrade Coordinator
Paychex
09.2018 - 09.2020
Telecommunication Analyst
ECC Technologies Inc
05.2017 - 06.2018
Bachelor of Science - Health Information Management
Western Governors University
Associate of Science - Computer Information Management
Monroe Community College
High School Diploma -
Belfast Central School
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