Katrina Bernal
Long Beach ,Ca
Summary
Detail-oriented Inventory Management and Customer Service professional with strong organizational and communication skills. Enhanced operational efficiency through effective use of POS systems and exceptional customer interaction. Maintained organized office environments and supported team objectives by efficiently managing appointments and communications.
Overview
1
1
Certification
27
27
years of post-secondary education
15
15
years of professional experience
Work History
Cashier/ Processor
Amvets Thrift Stores
07.2023 - Current
- Executed customer transactions with precision and efficiency at point of sale.
- Maintained high accuracy in transactions to minimize errors and enhance customer trust.
- Managed multiple tasks while ensuring customer satisfaction in a fast-paced environment.
- Organized tasks to consistently meet deadlines, supporting smooth operations during peak hours.
- Demonstrated stamina by performing physically demanding tasks for extended periods.
- Pricing and tagging
Receptionist/ Inventory Specialist
Apothekare
11.2018 - 05.2020
- Greeted and assisted visitors, ensuring a welcoming and professional atmosphere.
- Greeted patients at pharmacy front desk with courteous, professional service.
- Scheduled client appointments, optimizing office calendar for efficient service delivery.
- Processed incoming and outgoing mail and maintained an organized communication flow.
- Greeted patients at pharmacy front desk, providing courteous service that enhanced patient experience.
- Answered incoming calls and routed inquiries to appropriate Apothecare staff.
- Processed incoming and outgoing mail and maintained an organized communication flow.
General Warehouse Associate
LD Products
Long Beach, CA
10.2011 - 09.2017
- Maintained accurate records of incoming and outgoing shipments, ensuring inventory accuracy with management software.
- Operated RF scanners to track merchandise and verify the contents of containers.
- Facilitated inventory audits by providing precise counts and identifying stock discrepancies.
- Conducted regular quality checks on products to ensure compliance with company standards.
- Completed thorough cleaning of work areas to maintain a safe environment.
- Operated RF scanners to track merchandise and verify the contents of containers.
- Performed general housekeeping and cleaning tasks.
Education
Medical Biller - Medical Billing Training
Career Colleges of America
Lynwood, CA 09.2006 - 10.2028
High School Diploma -
Opportunities For Learning
Long Beach, CA 09.1997 - 06.2002
Skills
POS system operation
- Cash handling
- Cash transactions
- Staff mentoring
- Inventory control
- Transaction records
- Inventory control
- Merchandise restocking
- Process improvement
- Guest inquiries
- Basic math
- Staff training
- Staff mentoring
- Conflict resolution
- POS system
- Cash handling
- Basic math
Certification
Rookie of the year
Work History
01-2020
Timeline
Cashier/ Processor
Amvets Thrift Stores
07.2023 - Current
Receptionist/ Inventory Specialist
Apothekare
11.2018 - 05.2020
General Warehouse Associate
LD Products
10.2011 - 09.2017
Medical Biller - Medical Billing Training
Career Colleges of America
09.2006 - 10.2028
High School Diploma -
Opportunities For Learning
09.1997 - 06.2002