Katrina Binion
Meridian,MS
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Captain D's Seafood
03.2022 - 03.2025
- Supervised daily operations to ensure compliance with food safety standards.
- Trained and mentored staff on customer service protocols and product knowledge.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Implemented efficient scheduling practices to maximize labor productivity.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
Sales Associate
Young's Fashion
01.2020 - 12.2021
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Assisted in visual merchandising, ensuring displays aligned with brand standards and promoted seasonal promotions.
- Managed inventory levels, conducting regular stock checks to maintain optimal product availability and reduce shrinkage.
- Collaborated with team members to achieve sales targets, leveraging strong communication skills to drive performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
GED -
Batesville Job Corps
Batesville, MS05-1991
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Opening and closing procedures
- Punctual and reliable
- Workplace safety
- Relationship building
- Team development
Certification
Retail Sales/Customer Service
Timeline
Shift Manager
Captain D's Seafood
03.2022 - 03.2025
Sales Associate
Young's Fashion
01.2020 - 12.2021
GED -
Batesville Job Corps