Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Bygrave

Katrina Bygrave

Houston,TX

Summary

Experienced in managing complex projects and driving productivity improvement. Ambitious individual who thrives on challenges. Exceptional listening and critical thinking skills. Excels as a team player and adept at conflict resolution. Ability to increase morale and exceed employer expectations sets me apart in delivering exceptional results.

Overview

15
15
years of professional experience

Work History

Customer Service Specialist

Comcast
03.2012 - 12.2022
  • Worked closely with different teams to ensure successful outcomes.
  • Coordinated team initiative to accomplish sales goals.
  • Drove business growth through innovative sales structure.
  • Provided training and mentorship for efficient program integration.

Benefits Administrators

Hewitt
09.2007 - 05.2008
  • Resolved complications arising from employee benefit choices throughout the benefit year.
  • Processed orders, account cancellations, and handled complaints efficiently.
  • Arranging for billing and invoicing.

Education

1.5 - Nursing

Lone Star College – North campus
01.2025

Business Management -

Colorado Tech University
08.2015

1 year college, technical or vocational school - Nursing

Prairie View A & M University
Prairie View, Texas
04.2009

Skills

  • Exceptional interpersonal communication
  • Efficient multi-tasker
  • Effective Leader
  • Deadline-oriented
  • Customer service-oriented
  • Complaint handling and resolution

Timeline

Customer Service Specialist

Comcast
03.2012 - 12.2022

Benefits Administrators

Hewitt
09.2007 - 05.2008

1.5 - Nursing

Lone Star College – North campus

Business Management -

Colorado Tech University

1 year college, technical or vocational school - Nursing

Prairie View A & M University

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Katrina Bygrave