Katrina Carrillo
Bakersfeild,CA
Summary
Coordinated and polished in supporting busy company owners and leadership. Expertly assists with business requirements to promote productivity. Highly organized with talent for multitasking using superior time management and decision-making abilities. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Personal Assistant
Self Employed Services
Bakersfield, CA
06.2021 - Current
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Assisted with special projects as needed by organizing and preparation.
- Performed various tasks and organized office areas to promote productivity.
- Organized work projects around client's house.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
Cashier
Kohl's Department Stores, Inc
Bakersfield, CA
06.2021 - 12.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures and customer services.
Cashier
Checkers Rally's
Porterville, CA
06.2017 - 05.2021
- Adhered to social distancing protocols and wore mask or face shield.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing product racks.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers by providing information and resolving complaints.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Arts - Liberal Arts And General Studies
Porterville College
Porterville, CA12-2020
Associate of Arts - English Literature
Porterville College
Porterville, CA12-2020
High School Diploma -
Granite Hills High School
Porterville, CASkills
- Problem resolving
- Professional and mature
- Multitasking and Organization
- Stock maintenance
- Customer Service
- POS Systems
- Cash Handling
- Product Knowledge
Timeline
Personal Assistant
Self Employed Services
06.2021 - Current
Cashier
Kohl's Department Stores, Inc
06.2021 - 12.2021
Cashier
Checkers Rally's
06.2017 - 05.2021
Associate of Arts - Liberal Arts And General Studies
Porterville College
Associate of Arts - English Literature
Porterville College
High School Diploma -
Granite Hills High School
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