Katrina Chan
Castro Valley,CA
Summary
Results-driven Senior Program Manager with 15+ years of experience in project management, product development and supply chain operations. Adept at leading cross-functional teams, optimizing production workflows, and driving multimillion-dollar sales through strategic sourcing and process improvements. Strong negotiator and problem-solver with a proven track record of delivering projects on time while meeting financial goals.
Overview
17
17
years of professional experience
Work History
Senior Program Manager
Formation Creative Group
01.2023 - 01.2025
- Partnered with Sales to align goals, outline strategies and deliver impact product solutions.
- Established clear project scopes, schedules and responsibilities across cross-functional teams.
- Collaborated with the Design, Product & Sourcing teams to assess production feasibility and ensure customer compliance.
- Evaluated past cost data, profit margins, and market patterns to determine pricing strategies.
- Created cost scenarios to maximize profit margins and mitigate financial risks.
Senior Program Manager
Pacific Market International
07.2015 - 01.2023
- Managed tabletop development, sourcing, and production for national major retailers.
- Optimized stock levels by implementing effective inventory forecasting techniques.
- Championed operational enhancements, streamlining workflow and improving product lifecycle execution.
- Delivered quarterly financial targets through cost-saving initiatives and margin optimization strategies.
Production Manager
Gymboree Incorporated
09.2011 - 06.2015
- Directed the end-to-end development, sourcing and production 1000+ accessory, sleepwear and undergarment products.
- Contributed to the successful rollout of company’s new licensed product line, resulting in $8M in departmental retail sales.
- Streamlined accessory safety and quality protocols with Safety and Compliance team.
- Managed milestone calendars, ensuring on-time shipping and seamless execution from concept to in-store delivery.
Assistant Production Manager
GAP Incorporated
11.2007 - 08.2011
- Oversaw production planning for over 500 styles annually, maintaining high efficiency and quality.
- Implemented material reuse program, reducing liabilities by 70%.
- Formulated sourcing approaches that prioritized cost efficiency, product innovation, and consistent quality.
Education
Bachelor of Arts - Product Design and Development
San Francisco State University
San Francisco, CA01.2005
Skills
- Product Sourcing & Development
- Program & Project Management
- Strategic Sourcing & Vendor Management
- Process Improvement
- Project Planning
- Negotiation & Cost Reduction
- Product Lifecycle Management
- Microsoft Office (Word, Excel, PowerPoint)
- Proficient in Smartsheet
- Team Collaboration
Timeline
Senior Program Manager
Formation Creative Group
01.2023 - 01.2025
Senior Program Manager
Pacific Market International
07.2015 - 01.2023
Production Manager
Gymboree Incorporated
09.2011 - 06.2015
Assistant Production Manager
GAP Incorporated
11.2007 - 08.2011
Bachelor of Arts - Product Design and Development
San Francisco State University
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