Katrina Chan
Castro Valley,CA
Summary
Results-driven Senior Program Manager with 15+ years of experience in project management, product development and supply chain operations. Adept at leading cross-functional teams, optimizing production workflows, and driving multimillion-dollar sales through strategic sourcing and process improvements. Strong negotiator and problem-solver with a proven track record of delivering projects on time while meeting financial goals.
Overview
17
17
years of professional experience
Work History
Senior Program Manager
Formation Creative Group
South San Francisco, CA
01.2023 - 01.2025
- Partnered with Sales to align goals, outline strategies and deliver impact product solutions.
- Established clear project scopes, schedules and responsibilities across cross-functional teams.
- Collaborated with the Design, Product & Sourcing teams to assess production feasibility and ensure customer compliance.
- Evaluated past cost data, profit margins, and market patterns to determine pricing strategies.
- Created cost scenarios to maximize profit margins and mitigate financial risks.
Senior Program Manager
Pacific Market International
Brisbane, CA
07.2015 - 01.2023
- Managed tabletop development, sourcing, and production for national major retailers.
- Optimized stock levels by implementing effective inventory forecasting techniques.
- Championed operational enhancements, streamlining workflow and improving product lifecycle execution.
- Delivered quarterly financial targets through cost-saving initiatives and margin optimization strategies.
Production Manager
Gymboree Incorporated
San Francisco, CA
09.2011 - 06.2015
- Directed the end-to-end development, sourcing and production 1000+ accessory, sleepwear and undergarment products.
- Contributed to the successful rollout of company’s new licensed product line, resulting in $8M in departmental retail sales.
- Streamlined accessory safety and quality protocols with Safety and Compliance team.
- Managed milestone calendars, ensuring on-time shipping and seamless execution from concept to in-store delivery.
Assistant Production Manager
GAP Incorporated
San Francisco, CA
11.2007 - 08.2011
- Oversaw production planning for over 500 styles annually, maintaining high efficiency and quality.
- Implemented material reuse program, reducing liabilities by 70%.
- Formulated sourcing approaches that prioritized cost efficiency, product innovation, and consistent quality.
Education
Bachelor of Arts - Product Design and Development
San Francisco State University
San Francisco, CA01.2005
Skills
- Product Sourcing & Development
- Program & Project Management
- Strategic Sourcing & Vendor Management
- Process Improvement
- Project Planning
- Negotiation & Cost Reduction
- Product Lifecycle Management
- Microsoft Office (Word, Excel, PowerPoint)
- Proficient in Smartsheet
- Team Collaboration
Timeline
Senior Program Manager
Formation Creative Group
01.2023 - 01.2025
Senior Program Manager
Pacific Market International
07.2015 - 01.2023
Production Manager
Gymboree Incorporated
09.2011 - 06.2015
Assistant Production Manager
GAP Incorporated
11.2007 - 08.2011
Bachelor of Arts - Product Design and Development
San Francisco State University