Katrina Chen
Queens,NY
Summary
An organized, reliable, and motivated student majoring in either Finance or Accounting in college. Offers excellent communication and leadership skills and the crucial ability to operate in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Cashier
City One
06.2024 - Current
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
SYEP Employee
SYEP
07.2021 - 08.2021
- Collaborated online with fellow SYEP employees to create a positive and inclusive environment for all online participants.
- Utilized effective time management techniques to balance multiple responsibilities while maintaining high-quality performance standards consistently.
- Demonstrated flexibility by adapting quickly when unforeseen circumstances required changes in plans or schedules.
Education
High School Diploma -
Academy Of American Studies
Long Island City, NY06.2024
Skills
- Patience and Tolerance
- Good customer service
- Honest and Dependable
- Attention to Detail
- Teamwork and Collaboration
- Customer Assistance
- Adaptable and Flexible
- Cash handling expertise
- Work Task Prioritization
- Team Leadership
- Reliable and Responsible
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Cashier
City One
06.2024 - Current
SYEP Employee
SYEP
07.2021 - 08.2021
High School Diploma -
Academy Of American Studies
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