Professional Summary
Overview
Work History
Education
Skills
Timeline

Katrina Croft

Mack Molding Company Inc.
East Arlington
26
years of professional experience

Results-driven quality auditor and painter with a strong work ethic and a focus on quality assurance. Skilled in team collaboration and problem-solving, consistently delivering exceptional customer service and maintaining high production standards.

Work History

Painter/Quality Auditor

8 Years 2 Months
Mack Molding Company Inc. | 06.2018 - Current
  • Operated spray guns for precise application of paint finishes.
  • Prepared surfaces by cleaning, sanding, and priming to ensure optimal adhesion.
  • Collaborated with team members to meet production timelines and quality standards.
  • Conducted inspections of finished products to identify defects or inconsistencies.
  • Maintained a clean and organized workspace to promote safety and efficiency.
  • Assisted in training new employees on painting techniques and safety protocols.

Manager

13 Years 10 Months
Subway Inc. | 07.2003 - 05.2017
  • Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff, fostering a high-performance culture and improving customer service standards.
  • Implemented efficient inventory management systems, reducing waste and optimizing supply chain processes.
  • Resolved customer complaints effectively, improving satisfaction ratings through proactive engagement strategies.
  • Maintained professional, organized, and safe environment for employees and patrons.

Cashier/Stock Person

3 Years
Cullinan’s | 06.2000 - 06.2003
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout areas to enhance shopping experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Education

Certificate of Completion - Human Services I And II/ Public Safety I

Southwestern Vermont Technical/Vocational School | Bennington, VT | 06.2003

High School Diploma

Arlington Memorial Jr./Sr. High School | Arlington, VT | 06.2003

Skills

Strong work ethic
Attention to detail
Effective multitasking
Team player
Problem-solving
Safety awareness
Self-directed and motivated
Paint sprayer operation
Paint mixing
Quality assurance
Customer service
Inventory control

Timeline

Painter/Quality Auditor

Mack Molding Company Inc.
06.2018 - CurrentRead More

Manager

Subway Inc.
07.2003 - 05.2017Read More

Cashier/Stock Person

Cullinan’s
06.2000 - 06.2003Read More

Arlington Memorial Jr./Sr. High School

High School Diploma
Read More

Southwestern Vermont Technical/Vocational School

Certificate of Completion from Human Services I And II/ Public Safety I
Read More
Katrina Croft