Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
Timeline
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Katrina Cruz

Peachland,NC

Summary

Energetic and adaptable professional with a strong background in supporting operations at Health and Human Sciences. Skilled in document management, verbal communication, and improving day-to-day efficiency. Experienced in both office support and tutoring roles, especially with special needs students, consistently helping to boost learning outcomes and streamline tasks. Known for being reliable, tech-savvy, and a quick learner. Equally comfortable working on a team or independently. Passionate about using technology and communication skills to make a real impact.

Overview

3
3
years of professional experience

Work History

Office Assistant

Health and Human Sciences
Sylva, NC
08.2024 - Current
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Assisted in the development and implementation of office policies and procedures.
  • Delivered messages and ran errands.

Cashier

Food Lion
Wadesboro, NC
06.2023 - Current
  • Scanned items and checked pricing on cash register for accuracy.
  • Ensured compliance with all safety regulations within the store environment.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Worked closely with front-end staff to assist customers.
  • Used suggestive selling techniques to promote add-on sales.

Intern

Union County Health Department
Monroe, NC
06.2025 - 08.2025
  • Collaborated with departments to gather and analyze data for reports.
  • Coordinated communication between team members to ensure alignment on objectives.

Tutor, Special Needs Student

Amy Mclaurin
Wadesboro, Nc
08.2022 - 12.2024
  • Researched and recommended textbooks, software, and other learning materials to complement tutoring.
  • Reviewed class materials and discussed reading assignments, boosting comprehension.
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.

Mother's Helper

Amy Osborn
Wadesboro, NC
12.2022 - 01.2024
  • Provided assistance with basic childcare tasks such as changing diapers, feeding, and bathing.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.

Education

Bachelor of Science - Environmental Health

Western Carolina University
Cullowhee, NC
05-2027

Associate of Arts -

Anson County Early College
Polkton, NC
05-2024

Skills

  • Proofreading
  • Scheduling
  • Verbal and written communication
  • Document management
  • Organizing and categorizing
  • Client interaction

Accomplishments

  • Graduated Anson County Early College Magna cum laude
  • Made Chancellors List at Western Carolina Fall of 2024

Affiliations

  • Hiking
  • Kid's Sunday School
  • Boating

Timeline

Intern

Union County Health Department
06.2025 - 08.2025

Office Assistant

Health and Human Sciences
08.2024 - Current

Cashier

Food Lion
06.2023 - Current

Mother's Helper

Amy Osborn
12.2022 - 01.2024

Tutor, Special Needs Student

Amy Mclaurin
08.2022 - 12.2024

Bachelor of Science - Environmental Health

Western Carolina University

Associate of Arts -

Anson County Early College