Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Affiliations
Interests
Timeline
Hi, I’m

Katrina Dunn

Baton Rouge,LA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced HIV/AIDS Program Manager with a background in facilitating seamless enrollment processes. Proven track record of streamlining documentation and improving staff onboarding experiences. Demonstrated expertise in database management and exceptional customer relationship skills.

Overview

12
years of professional experience
1
Certification

Work History

Care South Medical & Dental

Ryan White Enrollment Specialist
08.2021 - Current

Job overview

  • Coordinated and completed all necessary patients' paperwork pertaining to Ryan White eligibility and social service benefits.
  • Facilitated patient navigation during initial treatments, ensuring timely resource acquisition for continued care.
  • Managed all elements of the Rapid Start initiative.
  • Evaluate new and returning patients through PHASE I intake assessments.
  • Streamlined paperwork completion for patients' Ryan White eligibility, SNAP, SSI applications enabling continuous care engagement.
  • Assisted in post-diagnosis support, crisis management interventions, and navigation of health systems.
  • Manages Continuous Quality Improvement activities for the Rapid Start program.
  • Facilitated post-diagnosis psychosocial support interventions.
  • Coordinate care for newly diagnosed clients in a timely manner of 7 to 15 days.
  • Produced and presented regular reports on productivity and continuous quality improvement.
  • Present information for evaluation visits.
  • Facilitated client enrollment in Medicaid, Medicare, Louisiana Health Access Program and Supplemental Nutrition Assistance Program benefits.
  • Directed clients toward community resources and AIDS-related support services.ty partners.
  • Delivered prompt HIV diagnostic tests and related counseling sessions for patients..
  • Organized events promoting awareness for World AIDS Day and National HIV Testing Day.
  • Chaired the Gap-In-Care Committee.
  • Identify and verify clients who have been lost to care.
  • Verified client linkage with appropriate care facilities, either at FQHC or alternative agencies.
  • Generated strategies in conjunction with the Disease Intervention Specialist team to facilitate client re-entry into care.
  • Authored guidelines for operational procedures in Ryan White Department.
  • Oversaw services for the Ryan White Department during Program Manager's absence.
  • Provide comprehensive case management services for PLWH.
  • Monitored and reported performance metrics for the Baton Rouge Transitional Grant Area.
  • Facilitated patient access to health insurance and prescription aid programs such as Medicaid, Medicare, LaHAP, and AIDS Drug Assistance Program.
  • Provided education on preventative measures through Pre-Exposure prophylaxis/ PrEP.
  • Facilitated and scheduled clinical appointments for HIV patients.
  • Assisted patients in creating self-management strategies.
  • Enhanced strategies for preventing HIV transmission.
  • Track quarterly performance reports.
  • Led and coordinated monthly meetings with partnering community-based organizations.
  • Evaluated Emergency Financial Assistance budgets in tandem with Data Coordinator.
  • Conducted comprehensive training for program staff on diverse tasks within the Ryan White department.
  • Processed client applications for various health assistance programs including Medicaid and Medicare.
  • Directed clients toward community resources and AIDS-related support services and partners.
  • Delivered prompt HIV diagnostic tests and related counseling sessions for patients..
  • Organized community events for World AIDS Day and National HIV Testing Day.

Tara High School

Biology Teacher
08.2021 - 05.2022

Job overview

  • Instructed courses with an educational focus in math, chemistry, and physics within the biology program.
  • Facilitated students' understanding of the origin, distribution, structure, and function of living organisms.
  • Developed interactive lesson plans for subjects within genetics, zoology, and various biology branches.
  • Handled various administrative duties.
  • Prepared students thoroughly for statewide examinations.
  • Prepared individualized lesson plans and educational materials to structure biology curriculum to needs of each student.
  • Established positive and encouraging relationship with students and helped to foster appreciation for biology and science.

Greater New Galilee Baptist Church

Summer Enrichment Camp Director
05.2021 - 07.2021

Job overview

  • Coordinated daily operations of the day camp.
  • Design a comprehensive recreational calendar.
  • Executed interview processes.
  • Supervise recruitment and training of new employees.
  • Planned and oversaw the scheduling of weekly staff shifts.
  • Advocated for staff salary increases.
  • Manage off-site activities for staff and campers.
  • Oversaw budgetary allocations.
  • Supervised everyday functions within the camp.
  • Cultivated rapport with current campers.
  • Enhanced team well-being by ensuring a supportive environment.
  • Distributed tasks within the workforce.
  • Delivered course-related resources to all attending individuals.
  • Expanded camp enrollment from 10 to 60 participants, resulting in a waiting list.
  • Enhanced revenue generation during summer camp.

Cristo Rey Baton Rouge Franciscan High School

Biology and Human Anatomy & Physiology Teacher
03.2018 - 06.2021

Job overview

  • Highlighted relevance of biology, human anatomy and physiology to students.
  • Facilitated student participation in educational testing and experiments, fostering knowledge development.
  • Applied effective teaching methods to convey essential curriculum.
  • Fulfilled administrative duties and promptly submitted required curriculum-related documents.
  • Created and developed lesson plans to meet students' academic needs.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Our Lady of the Lake

Patient Access Representative 1
10.2017 - 03.2018

Job overview

  • Verified accuracy of client insurance details and identification.
  • Processed payments accurately and updated patient records.
  • Guided patients through emergency room admission adhering to hospital guidelines.
  • Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.

Baton Rouge AIDS Society

Director of Education & Prevention
03.2017 - 10.2017

Job overview

  • Educated community members on HIV prevention and awareness.
  • Provided rapid HIV test administration alongside professional counseling.
  • Oversaw payroll accounts for the agency.
  • Oversaw logging of condom distribution sites for numerous businesses.
  • Formulated plans to optimize services for the community.

HIV/AIDS Alliance for Region Two, Inc.

Minority AIDS Initiative Coordinator
09.2016 - 03.2017

Job overview

  • Facilitated community outreach to connect homeless individuals with prevention services.
  • Conducted rapid testing for HIV and Syphilis in varied settings.
  • Forged community partnerships with various agencies to contribute to resource guide.
  • Provided education to community members on HIV and STD prevention.
  • Gathered and organized materials to support operations.

Louisiana Workforce Commission

ORS Specialist-1
02.2013 - 01.2015

Job overview

  • Processed and documented unemployment claims.
  • Disseminated employment documentation through facsimile to various sites.
  • Facilitated client access to weekly unemployment support.

Education

University of Medicine And Health Sciences
, Camps, KN

M.D. from Medicine

University Overview

  • Attended May 2015-September 2016
  • Relevant Coursework: Genetics & Anatomy
  • Biochemistry, Imaging, Epidemiology, Physiology
  • 3.0 GPA
  • (Leave of Absence)

Mississippi College
, Jackson, MS

Master of Science from Biological Sciences
01.2009

University Overview

May 2007

-Master of Biological Sciences, honors

-3.34 GPA


Awards and Honors

  • cum laude graduate


Jackson State University
, Jackson, MS

Bachelor of Science from Biological Sciences
01.2007

University Overview

  • Dean's List: 2002-2007
  • Awards: Who's Who


Clubs/Organizations

  • Pre-Health Society, President and Member
  • Alpha Phi Omega


Scholarship Recipient

  • Volleyball Athletic Scholarship
  • [3.4] GPA
  • Extracurricular Activities: Women's Volleyball Team
  • [Alpha Lambda Delta Honor Society] Member

Skills

  • Community Outreach
  • Data Entry
  • Microsoft Office Suite
  • Ryan White Linkage to Care
  • Bookkeeping

  • Office Management
  • Reporting and analytics
  • Documentation management
  • Customer service expertise
  • Exceptional communication

Certification

  • Basic Life Support Certification, Louisiana Office of Public Health, 01/01/23
  • HIV Rapid Tester & Counselor, 01/01/16

Leadership Experience

  • Baton Rouge Sigma Alumnae Chapter of Delta Sigma Theta Sorority, Inc., Financial Member, 04/01/18 - Current
  • Baton Rouge Sigma Alumnae Chapter: Executive Board Member, 08/01/18 - Current
  • Cristo Rey High School, Head Girls Volleyball Coach, 08/01/18 and 11/01/21

Affiliations

  • Delta Sigma Theta Sorority, Inc.
  • Positive Women Network-LA
  • Advocacy Center of Excellence/ACE Committee

Interests

  • Youth Development Programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders.
  • Gym Workouts
  • Dancing
  • Supporting STEM education initiatives and mentorship programs.
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
  • Watching Movies and TV Shows
  • Play competitive sports

Timeline

Ryan White Enrollment Specialist

Care South Medical & Dental
08.2021 - Current

Biology Teacher

Tara High School
08.2021 - 05.2022

Summer Enrichment Camp Director

Greater New Galilee Baptist Church
05.2021 - 07.2021

Biology and Human Anatomy & Physiology Teacher

Cristo Rey Baton Rouge Franciscan High School
03.2018 - 06.2021

Patient Access Representative 1

Our Lady of the Lake
10.2017 - 03.2018

Director of Education & Prevention

Baton Rouge AIDS Society
03.2017 - 10.2017

Minority AIDS Initiative Coordinator

HIV/AIDS Alliance for Region Two, Inc.
09.2016 - 03.2017

ORS Specialist-1

Louisiana Workforce Commission
02.2013 - 01.2015
  • Basic Life Support Certification, Louisiana Office of Public Health, 01/01/23
  • HIV Rapid Tester & Counselor, 01/01/16

University of Medicine And Health Sciences

M.D. from Medicine

Mississippi College

Master of Science from Biological Sciences

Jackson State University

Bachelor of Science from Biological Sciences
Katrina Dunn