Katrina Harris
Lantana,TX
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal and strong organizational skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Private Nanny
Private Family Home
05.2023 - 08.2023
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Waitress
Pub W
10.2022 - 03.2023
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cashier
Sonic
06.2020 - 08.2021
- Greeted customers and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Waitress
Palermo's Italian Restaurant
03.2020 - 08.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed and reset tables, while also ensuring server areas were kept clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Bakery Assistant
The Flour Shop Bakery
06.2019 - 07.2020
- Responsible for all aspects of front of the house, including decorations, customer service, cleanliness and promotions.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Decorated baked goods and designed visually appealing displays of finished products.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
Bachelor of Economics - Business
Attending University of Oklahoma
Norman05.2025
High School Diploma -
John Guyer High School
Denton, TX05.2021
Skills
- Accuracy and Efficiency
- Critical Thinking
- Billing and Payment Processing
- Behavior Management Techniques
- Superior Communication Skills
- Complex Problem-Solving
- Food Preparing, Plating and Presentation
- Hospitality Service Expertise
- Adaptability and Flexibility
- Quality Assurance and Control
Timeline
Private Nanny
Private Family Home
05.2023 - 08.2023
Waitress
Pub W
10.2022 - 03.2023
Cashier
Sonic
06.2020 - 08.2021
Waitress
Palermo's Italian Restaurant
03.2020 - 08.2020
Bakery Assistant
The Flour Shop Bakery
06.2019 - 07.2020
Bachelor of Economics - Business
Attending University of Oklahoma
High School Diploma -
John Guyer High School
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