Katrina Hield
Jacksonville
Summary
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support.
Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional.
Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Patient Care Technician
Mayo Clinic
Jacksonville
09.2022 - 07.2025
- Monitored patient vital signs and reported abnormalities to nursing staff.
- Assisted patients with daily activities, including bathing and grooming.
- Maintained cleanliness and organization of patient care areas and equipment.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted with patient admissions, discharges and transfers.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
Medical Assistant
Dr.randolphs ageless and wellness center
Jacksonville
01.2019 - 09.2022
- Assisted in patient intake and medical history documentation.
- Managed appointment scheduling and maintained patient records efficiently.
- Supported physicians during examinations and medical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Edward White High School
Jacksonville, FLSkills
- Vital sign monitoring
- Patient assistance
- HIPAA compliance
- Medical record management
- Safety protocols enforcement
- Time management
- Problem solving
- Acute and rehabilitative care
- Phlebotomy techniques
- Medical laboratory procedures
- Vitals documentation
- Basic life support
- Emergency response
- Wound care
- Health monitoring
- Patient observation
Certification
- Certified Medical Assistant
Timeline
Patient Care Technician
Mayo Clinic
09.2022 - 07.2025
Medical Assistant
Dr.randolphs ageless and wellness center
01.2019 - 09.2022
Edward White High School
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