Katrina Hill Barry

• Assistant to Program Manager and liaison between team and all levels of employees within the department of human services.
• Assist project manager with new hire onboarding and employee offboarding.
• Maintains subcontractors' monthly billable hours budget and responsible for final review and submission of billed time to corporate.
• Created and maintains weekly maintenance of PTO Tracker for weekly budget meetings.
• Financial management of the Sunshine Fund cash collection and coordination of purchases.
• Calendar management for set-up of monthly Contract Touchpoint meetings between the team and customer.
• Creator and distributor of monthly deliverables template and SLA document.
• Responsible for corporate submission of change order project code request.
• Monitored and directed incoming mail and prepared outgoing mail.
• Worked closely with corporate to accomplish deadline driven customer invoice production and accounts receivables.
• Transcribed meeting notes for management's records.
• Processed management travel arrangements (coordinated flights, hotel, and ground transportation) and expense reports in Concur.
• Resolved employee inclusiveness and engagement issues by creating a employee suggestion box and form. Organizes team building events such as all hands meetings, holiday parties, and team building outing

• Utilized excel and Ariba P2P to process purchase orders and complete invoicing.
• Primarily communicated with set-up managers and third-party vendors confirm and clarify equipment order request.
• Processed error-free purchase order request by balancing data entry speed with strong attention to detail.
• All forms of communications by phone, instant message, or email were to be dealt with highest level of customer service.
• Vendors and internal team members were only customers.

• Completed data entry tasks with accuracy and efficiency.
• Tracked customer automobile payment history and vehicle repossessions against excel extracts, mainframe data, and debt collection data systems.
• Located and corrected data entry errors.
• Worked independently to meet daily quota of 111 daily transactions reviewed.
• Maintained log of activities and completed work.

• Designated 'buddy' for newly hired team members and supervised summer employees.
• Developed and implemented process to track incoming audited financial statements, annual license fee payments, and licensee paid penalties.
• Established and inspired company-wide roll out of a shared drive to ease monthly document submission process to Managing Director.
• Built internal and external relationships with colleagues and industry customers.
• Modernized and expedited means of communication with the financial services industry by implementing an email process to limit incoming and outgoing paper mail.
• Created incoming and outgoing mail tracking and scanning process that helped reduce lost mail occurrences.
• Reduced conference room double bookings by establishing processes where all conference room booking request came directly to me freeing the Deputy Managing Director and Deputy Directors of this task.
• Processed licensee payments in Microsoft Dynamics and upgraded the receipt process by sending e-receipts to licensees.
• Handled quarterly and annual reports for Fiduciary and Banking Services.
• Procured, stored, tracked, and distributed department supplies.
• Served on two special projects that required international collaboration from other Financial Services Commissions.
• Handled highly confidential licensee, company, and government information.
• Awarded business trip to 2016 Office Dynamics Annual Conference in Las Vegas as a thank you for continuously improving myself through free webinars offered by Office Dynamics.
• Performed collections management on outstanding annual license renewal fees and compliance inspection penalty fees.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

* I was on a leave of absence from September 2017. I officially resigned from this job in June 2018.

• Coordinated events, prepared agendas and managed schedule for CEO.
• Booked travel by coordinating and reserving transportation and lodging.
• Answered incoming phone calls and emails for CEO.
• Assistant to corporate secretary and human resources.
• Planned executive management retreats and staff holiday parties.
• Assisted with preparation and hand-delivered distribution of monthly board meeting information packets.
• Processed community sponsorship request from public and private schools and non-profit community organizations.
• Reconciled travel reimbursements and credit card statements.
• Sourced special occasion gifts for distribution to staff.
• Assisted with community marketing events.
• Drafted internal and external correspondence.
• Operated as procurement officer for all off-island requisition orders.
• Coordinated business travel throughout Caribbean Islands and United States.
• Handled highly confidential bank, customer, and government information.

• Received, screened and routed incoming calls.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Communicated with international clients by phone and email.
• Managed time-spent on client accounts by logging all minutes so that each client could be properly billed.
• Processed KYC and Conflict Checks on all new clients.
• Prepared lawyers for court appearances by binding and tabbing all documents.
• Influenced and assisted in restructuring staff lunch program which cut the process in half.
• Set up and distributed key cards to new staff.
• Booked international travel arrangements and processed traveled reimbursements.
• Managed two front desk staff, office cleaning contractors, and personal rubbish collector
• Maintained office stock from cleaning supplies to food.
• Provided daily coverage for front desk receptionist and lobby area.
• Handled highly confidential customer and legal information.
• Archived years of backlogged client information for the litigation department.