Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Katrina Huertas

Oakland,CA

Summary

Driven and customer-focused professional with a proven track record at Chik-Fil-A, excelling in fast-paced environments. Demonstrated ability to maintain high standards of cleanliness and sanitation, ensuring customer satisfaction. Skilled in effective communication and team collaboration, with a strong emphasis on safe food handling and positive customer interactions. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.

Overview

3
3
years of professional experience

Work History

Fast Food Worker

Chik-Fil-A
04.2023 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Waitress

Spinning Dough
01.2022 - 02.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Receptionist

Mikeys Hardware
06.2021 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Laney College
Oakland, CA
05.2028

Skills

  • Customer Service

  • Positive attitude and enthusiasm

  • Cleaning and sanitation

  • Fast and efficient service worker

  • Engaging personality

  • Safe Food Handling

  • Patience and Empathy

  • Reliable and punctual

  • Late-night shift availability

  • Personal hygiene maintenance

  • Valid [State] driver's license

Accomplishments

  • Trained and mentored 6 employees.
  • Promoted to shift lead after only 4 months for exceptional performance.

Languages

English
Native or Bilingual

Timeline

Fast Food Worker

Chik-Fil-A
04.2023 - Current

Waitress

Spinning Dough
01.2022 - 02.2023

Receptionist

Mikeys Hardware
06.2021 - 05.2022

High School Diploma -

Laney College

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Katrina Huertas