Katrina Kimbal
New Hope Community
Parksville
1
Certificate
14
Years of experience
Dedicated professional with over 8 years of experience in direct support services. Known for strong team collaboration and effective behavior management, successfully advocating for individuals' needs and facilitating access to essential community resources.
Compassionate Direct Support Professional skilled in behavior redirection, medication administration, and personalized care plans. Committed to fostering independence and enhancing quality of life for individuals with disabilities.
Work History
Direct Support Professional
8 Years 5 Months- Provided individualized support to individuals with developmental disabilities, enhancing daily living skills and independence.
- Implemented behavior management techniques to promote positive interactions and reduce challenging behaviors among individuals.
- Collaborated with multidisciplinary teams to develop and review personalized support plans for optimal outcomes.
- Trained new staff in best practices and company policies, fostering a collaborative work environment.
- Advocated for individuals needs within community resources, facilitating access to essential services and support networks.
- Monitored individuals progress through regular assessments, ensuring alignment with established goals and timely interventions.
- Led workshops on life skills development, empowering individuals to build confidence and enhance social engagement.
- Streamlined documentation processes to improve accuracy and efficiency in reporting client activities and progress notes.
- Maintained clean, safe, and well-organized environment.
- Documented progress notes thoroughly to track achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between individuals, families, and other service providers to enhance overall care coordination efforts.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Evaluated staff performance, providing constructive feedback to enhance service delivery.
- Coordinated scheduling and resource allocation to optimize team productivity.
- Served as a role model for staff in demonstrating compassionate care practices that prioritize respect for each individual''s dignity and rights.
- Maintained strong relationships with families, providing regular updates on their loved one''s progress and addressing concerns promptly.
- Implemented emergency response protocols effectively during crisis situations to protect the safety of both individuals and staff members.
- Ensured safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
- Transported individuals to medical and dental appointments to provide support.
Sales Associate
4 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock counts and organization.
- Processed transactions efficiently using POS systems, ensuring customer satisfaction.
- Trained new associates on store procedures and customer service standards.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Direct Support Professional
2 Years 1 Month- Implemented behavior management techniques to promote positive interactions and reduce challenging behaviors among clients.
- Collaborated with multidisciplinary teams to develop and review personalized support plans for optimal outcomes.
- Trained new staff in best practices and company policies, fostering a collaborative work environment focused on client well-being.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with daily living needs to maintain self-esteem and general wellness.
- Enhanced communication skills of non-verbal individuals using alternative communication devices.
- Cooked meals and assisted individuals with eating tasks to support healthy nutrition.
- Assisted with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained entire family's schedule and organized events.
- Administered medication under supervision, ensuring adherence to healthcare plans.
Direct Support Professional
1 Year 10 Months- Documented progress notes thoroughly to track achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Managed crisis situations effectively, maintaining calm and ensuring safety of individuals and staff.
- Assisted with personal care tasks, respecting dignity and promoting self-reliance.
- Cooked meals and assisted individuals with eating tasks to support healthy nutrition.
- Maintained clean, safe, and well-organized environment.
Front Desk Receptionist
4 Months- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated communication between departments to enhance service delivery and client satisfaction.
- Assisted in scheduling appointments and maintaining calendars for staff members.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
High School Diploma
Medical Assistant / Medical Office
Phlebotomy / EKG
Skills
Time management
First aid and safety
Behavior redirection
Individual support
Medication administration
Documentation
Housekeeping tasks
Decision-making support
Health and safety requirements
Direct patient care
Transportation
Appointment scheduling
Disability awareness
ADL support
Team collaboration
Certification
- CPR
- First Aid
- SCIP
Timeline
Direct Support Professional
New Hope Community
02.2018 - CurrentRead More
Sales Associate
Walmart
06.2017 - 10.2017Read More
Direct Support Professional
HCA
05.2015 - 06.2017Read More
Direct Support Professional
The Center for Discovery
07.2013 - 05.2015Read More
Front Desk Receptionist
Oneontoa Job Corp
10.2012 - 02.2013Read More
Sullivan West
High School Diploma
Read More
Oneonta Job Corp
Medical Assistant / Medical Office
Read More
Oneonta Job Corp
Phlebotomy / EKG
Read More