Katrina Kirkpatrick
Humble,TX
Summary
Dynamic and results-driven Regional Vice President with over 20 years of executive leadership experience driving operational excellence, financial growth, and cultural transformation across multiple senior living communities. Recognized for a people-first leadership style that prioritizes resident satisfaction, employee engagement, and sustainable business performance. Proven ability to lead large, diverse teams to record-breaking results in occupancy, revenue growth, and quality assurance compliance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Regional Vice President, Texas Region
Atria Senior Living
03.2022 - 11.2025
- Led a high-performing region of 10 communities to achieve 95% occupancy, among the top-performing regions company-wide.
- Drove 35% year-over-year NOI growth, strengthening financial performance through operational discipline and strategic alignment.
- Achieved 85% customer satisfaction and 88% employee satisfaction, fostering a culture of engagement, trust, and accountability.
- Championed a people-first leadership philosophy, placing residents and staff at the center of all decisions to enhance community vitality and retention.
- Directed Quality Assurance for the Texas Region, maintaining an average 89% compliance across all communities.
- Mentored and developed community leaders, fostering innovation, transparency, and continuous improvement.
- Partnered cross-functionally with corporate leadership to implement strategic initiatives that elevated operational standards and resident experience.
Executive Director, Atria Cinco Ranch, Katy, TX
Atria Senior Living
Katy, TX
07.2016 - 03.2022
- Managed a 184-unit community offering Independent Living, Assisted Living, and Memory Care with a team of 112 associates.
- Increased occupancy from 72% to 100% within the first year, maintaining 95–100% since 2018.
- Improved associate and resident satisfaction to 91.2%, and achieved 28% NOI growth year-over-year.
- Maintained zero deficiencies in state surveys for three consecutive years.
- Reduced overtime and controlled expenses through strategic staffing and service alignment.
- Built a culture of accountability, teamwork, and service excellence.
Executive Director, Meyerland, TX
Autumn Leaves of Meyerland
Meyerland, TX
12.2015 - 07.2016
- Directed operations for a 50-unit Assisted Living community specializing in Alzheimer’s and Dementia care.
- Oversaw census management, competitive analysis, and interdisciplinary coordination.
- Led hiring, scheduling, and training programs to ensure survey readiness and budget compliance.
Executive Director II, Brookdale Plaza Kingwood, TX
Brookdale Senior Living
Kingwood, TX
11.2009 - 09.2015
- Managed a 190-unit community with Independent, Assisted, and Memory Care living.
- Increased occupancy from 78% to 95.7%, improving staff retention and satisfaction year-over-year.
- Maintained budget discipline through overtime control and operational efficiency.
Executive Director
Brookdale Place Cypress Station
Houston, TX
01.2009 - 01.2012
- Led a 92-unit Assisted Living and Memory Care community with 46 associates.
- Improved occupancy from 81% to 90%, while mentoring new Executive Directors and supporting regional transitions.
Business Office Manager / Executive Director in Training, Dallas, TX
Atria Richardson
Dallas, TX
01.1999 - 01.2009
- Managed daily operations, HR functions, and financial processes for a senior living community.
- Oversaw payroll, billing, collections, and compliance with state regulations.
- Supported admissions, contract preparation, and family engagement initiatives.
Skills
- Human Resource Management
- Budget Planning & Financial Analysis
- Customer Service & Vendor Relations
- Team Building & Leadership Development
- Benefits Administration & Payroll Management
- Public Relations & Speaking Engagements
- Profit & Loss Oversight
- Contract Negotiations
- Employee Relations & Coaching
- Occupancy Growth & Retention
- Quality Assurance & Compliance
- Customer / Associate Satisfaction
Certification
- Named Most Successful Business Office Manager
- Southwest Texas Assisted Living Management Certification
- Notary Public
- Targeted Selection Certified
- Executive Director Mentor
Leadership Philosophy
I lead with a people-first mindset — believing that residents who choose our communities and the staff who serve them are the foundation of success. By cultivating trust, accountability, and compassion, I create high-performing teams that deliver exceptional results and meaningful experiences.
Timeline
Regional Vice President, Texas Region
Atria Senior Living
03.2022 - 11.2025
Executive Director, Atria Cinco Ranch, Katy, TX
Atria Senior Living
07.2016 - 03.2022
Executive Director, Meyerland, TX
Autumn Leaves of Meyerland
12.2015 - 07.2016
Executive Director II, Brookdale Plaza Kingwood, TX
Brookdale Senior Living
11.2009 - 09.2015
Executive Director
Brookdale Place Cypress Station
01.2009 - 01.2012
Business Office Manager / Executive Director in Training, Dallas, TX
Atria Richardson
01.1999 - 01.2009