Katrina Lewis
Sulphur,LA
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrated analytical thinking and organizational prowess, and driving operational efficiency. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
26
26
years of professional experience
Work History
Salon Owner/Operator
Queenz of Glam Beauty Bar
07.2019 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Store Owner
Boss Up Clothing
07.2018 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Increased sales by 75% with special displays and promotions.
Security Officer
Isle of Capri Casino
02.2005 - 01.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Trained new Security Officers in company policies, ensuring consistent knowledge across her team and adherence to established procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Director of Sales
Laquinta Inn&Suites LLC La
10.1999 - 02.2005
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for sales team.
- Launched new products successfully into market, coordinating marketing initiatives and comprehensive sales campaigns.
- Managed and motivated sales team to increase revenue 80% in 6 Months.
Education
No Degree - Criminal Justice W/ Criminology And Crime Analysis
Southern New Hampshire University
Hooksett, NH10-2025
Skills
- Administrative skills
- File organization
- Client communication
- Data entry
- Electronic filing system organization
- Correspondence writing
- Schedule coordination
- Telephone etiquette
- Appointment scheduling
- Proofreading
- Document review
- Analytical thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salon Owner/Operator
Queenz of Glam Beauty Bar
07.2019 - Current
Store Owner
Boss Up Clothing
07.2018 - Current
Security Officer
Isle of Capri Casino
02.2005 - 01.2018
Director of Sales
Laquinta Inn&Suites LLC La
10.1999 - 02.2005
No Degree - Criminal Justice W/ Criminology And Crime Analysis
Southern New Hampshire University
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