Jill Gustafson
Pequot Lakes,MN
Summary
I am a creative individual with a wide range of experience in the Salon environment. I have sales and market experience as well as client and retail experience. I thrive at educating staff and clients on Kevin.Murphy products. My love and expertise of the brand is top notch.
Overview
21
21
years of professional experience
Work History
Salon Owner/Operator
Just Jillys Salon
Cross Lake, Minnesota
06.2014 - Current
- Ordered supplies and equipment needed for daily operations.
- Implemented quality control measures throughout the salon to maintain high standards of service delivery.
- Provided excellent customer service to ensure repeat business from satisfied clients.
Sales Consultant Representative
Aerial Beauty Supply
Menominee , Michigan
01.2004 - 04.2008
- Assisted customers with product selection, order placement and payment processing.
- Developed relationships with key stakeholders in order to build brand loyalty among customers.
- Identified opportunities for improvement within the sales department processes.
- Educated salon, staff and clients on key products
- Held classes for employees and staff
Education
Cosmetologist - Cosmetology
Regency Beauty Academy
Blaine, MN06-2001
Skills
- Staff Management
- Appointment Scheduling
- Hygiene standards
- Employee Training
- Performance Improvement
- Inventory Management
- Employee Development
- Administrative Management
- Cost Control
- Customer Service Management
- Sales Tracking
- Customer Retention
- Business Forecasting
- Schedule Management
- Cross-functional team management
- Teamwork and Collaboration
- Direct Sales
- Goal Setting
- Interpersonal Communication
- Organizational Skills
- Interpersonal Skills
Timeline
Salon Owner/Operator
Just Jillys Salon
06.2014 - Current
Sales Consultant Representative
Aerial Beauty Supply
01.2004 - 04.2008
Cosmetologist - Cosmetology
Regency Beauty Academy