Operations Manager
Katrina Maloy
Cabela’s
Tecumseh,MI
26
years of professional experience
Proactive General Sales Manager proficient in sales, service and business operations. Enthusiastic about driving business growth at Cabela's by leveraging 20+ years of experience in the retail industry.
Work History
General Sales Manager
26 Years 3 Months- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Hired, supervised and coached 30+ employees on sales strategies to optimize performance.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Education
Associates - Applied Sciences
- Graduated with 3.8 GPA
Skills
Team Development
Business Development
Employee Training
Staff Management
Sales Goals
Timeline
General Sales Manager
Cabela’s
07.2000 - CurrentRead More
Washtenaw Community College
Associates from Applied Sciences
Read More