Katrina Mathews
North Berwick,ME
Summary
Dynamic and results-driven professional with extensive experience as a Cashier Supervisor at Hannaford Supermarket. Proven expertise in cash handling and complaint resolution, fostering customer loyalty through exceptional service. Recognized for training teams effectively and maintaining high standards of professionalism, ensuring a safe and efficient work environment.
Experienced with managing cashier operations and leading teams to ensure smooth workflow. Utilizes communication and leadership skills to enhance team performance and customer service. Track record of resolving issues promptly and maintaining high standards of accuracy and reliability.
As dance professional, brings wealth of experience in teaching various dance styles and techniques. Known for strong commitment to team collaboration and achieving results, with flexible approach to changing needs. Skilled in choreography, lesson planning, and student engagement.
Overview
6
6
years of professional experience
Work History
Cashier Supervisor
Hannaford Supermarket
12.2020 - Current
- Quickly and accurately counted drawers at the start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Dance Instructor
Phoenix Elite Dance Company
09.2019 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Education
Nursing
Noble High School
North Berwick, ME06-2026
Skills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash register maintenance
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Attention to detail
Languages
English
Native or Bilingual
Timeline
Cashier Supervisor
Hannaford Supermarket
12.2020 - Current
Dance Instructor
Phoenix Elite Dance Company
09.2019 - Current
Nursing
Noble High School
Similar Profiles
Dylan McIntyreDylan McIntyre
Deli Clerk at Hannaford SupermarketDeli Clerk at Hannaford Supermarket
David CoutureDavid Couture
Store Manager at Hannaford Supermarket & PharmacyStore Manager at Hannaford Supermarket & Pharmacy
Erika PojeErika Poje
Assistant Manager, Customer Service at Hannaford SupermarketAssistant Manager, Customer Service at Hannaford Supermarket
Kerry DuckworthKerry Duckworth
Nurse Manager - 38 Bed Telemetry Unit at Wentworth Douglass HospitalNurse Manager - 38 Bed Telemetry Unit at Wentworth Douglass Hospital
Danielle GouletDanielle Goulet
Assistant Store Manager at Rite AideAssistant Store Manager at Rite Aide