Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Katrina Morris

Brooklyn,NY

Summary

I am a reliable individual that is willing to handle various duties. I am adaptable in fast-paced environments or last minute changes. Seeking entry-level positions to enhance and expand my skills and knowledge across diverse settings while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Restaurant Team Member

Cava
Brooklyn, NY
08.2021 - Current
  • Served customers with satisfaction through friendly and courteous interactions.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Trained new team members on restaurant policies and procedures.
  • Followed health code regulations when handling food items safely.
  • Organized takeout orders for customers on the go or ordering ahead of time.

Restaurant Manager

Shake Shack
Brooklyn, NY
01.2021 - 08.2021
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Assisted with kitchen preparation during peak times as needed.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Cashier

Bj's Wholesale Club
Brooklyn, NY
01.2020 - 09.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
06-2025

High School Diploma -

Academy For College Preparation And Career Exp..
Brooklyn, NY
06-2020

Skills

  • Verbal and written communication
  • Guest experiences
  • Supply Restocking
  • Operational standards
  • Customer interaction
  • Taking Orders

Affiliations

  • NYU High School Law Institute
  • Student Council
  • Girls Empowerment Club (GEM)
  • Event Planner
  • Basketball Team Manager

Timeline

Restaurant Team Member

Cava
08.2021 - Current

Restaurant Manager

Shake Shack
01.2021 - 08.2021

Cashier

Bj's Wholesale Club
01.2020 - 09.2020

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

High School Diploma -

Academy For College Preparation And Career Exp..

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Katrina Morris