Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Pena

Las Cruces,NM

Summary

Proven Certified Medical Assistant with a track record of enhancing patient care and clinic efficiency. Skilled in HIPAA compliance and patient scheduling, coupled with exceptional multitasking abilities and a commitment to improving patient flow. Demonstrated success in fostering seamless healthcare experiences and mastering new skills rapidly.

Overview

9
9
years of professional experience

Work History

Certified Medical Assistant

Three Crosses Orthopedics
03.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Ability to taking vitals
  • Documented health history for patients in clinic.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

• Applying and removing dressings, cast and splints.

• Able to removed staples and sutures.

• Applying and removing DME on patients.

  • Get prior authorizations for any imaging and medication that is needed for patients.
  • Wound care
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Certified Medical Assistant

3 Crosses Spine
06.2020 - 03.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Documented health history for patients in clinic and hospital environments.
  • Ability to take vitals
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Remove staples and sutures

Certified Medical Assistant

Las Cruces Orthopaedics Associates
05.2015 - 05.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Documented health history for patients in clinic and hospital environments.
  • Ability to take vitals
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Remove staples and sutures
  • Applying and removing dressings, cast and splints
  • Get prior authorizations for any imaging and medications that is needed for patients.
  • wound care
  • Applying and removing DME on patients

Education

Associate of Applied Science - Certified Medical Assistant

Vista College
Las Cruces
05.2014

High School Diploma -

San Andres High School
Las Cruces, NM
05.2012

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Specimens collection and processing
  • Patient Scheduling
  • Patient Flow Coordination
  • Willing to take on additional responsibilities
  • Excellent customer service skills and record with previous employers
  • Ability to learn new skills at a fast pace

Timeline

Certified Medical Assistant

Three Crosses Orthopedics
03.2023 - Current

Certified Medical Assistant

3 Crosses Spine
06.2020 - 03.2023

Certified Medical Assistant

Las Cruces Orthopaedics Associates
05.2015 - 05.2020

Associate of Applied Science - Certified Medical Assistant

Vista College

High School Diploma -

San Andres High School
Katrina Pena