Katrina Plattner
Jacksonville,FL
Summary
Dynamic Assistant Store Manager with a proven track record at Dollar Tree, enhancing store operations and boosting employee retention through effective leadership and comprehensive training. Skilled in problem-solving and customer service, adept at driving sales growth and improving customer experience. Excelled in staff supervision and inventory management, contributing to a positive and efficient store environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Dollar Tree
11.2022 - 03.2024
- Established strong connections with customers.
- Oversaw opening and closing procedures, recommending changes to improve daily efficiency.
- Boosted employee retention rates through comprehensive product knowledge training.
- Enhanced store operations by addressing identified problems promptly.
Cashier
Mcdonalds
11.2021 - 04.2023
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Delta Innovation
Quitman, GA05-2024
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Customer relations
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
- Team management
- Pricing and markdowns
- Goals and performance
- Loss prevention
- Relationship building and management
- Sales growth
- Stock rotations
- Inventory counting
- Sales strategies
- Shift scheduling
- Flexible schedule
- Records maintenance
- Incident reports
- Marketing and promotions
- Cost control
- Vendor management
Accomplishments
- Achieved worker of the month before i became assistant by completing going above and beyond with accuracy and efficiency.
Certification
Food safety
Languages
Spanish
Professional Working
Interests
- Knitting and Crocheting
- Graphic Design
- Interior Design
- Drawing and Painting
- Reading
- Fundraising Events
- I participate in a variety of outdoor recreational activities
- Animal Care
- Video Gaming
- Playing Sports
- Horseback Riding
- Auto Repair/Restoration
- I have a passion for photography and editing photos
- I enjoy cooking for friends and family gatherings
Timeline
Assistant Store Manager
Dollar Tree
11.2022 - 03.2024
Cashier
Mcdonalds
11.2021 - 04.2023
High School Diploma -
Delta Innovation
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