Katrina Rhodes
Salem Lakes,WI
Summary
Dynamic and dedicated professional with extensive experience as a Private Nanny for the Brogin Family, excelling in early childhood development and household management. Proven ability to foster strong relationships through effective communication and creative activity planning, ensuring a safe and engaging environment for children. Skilled in cash handling and customer assistance from previous roles.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Private Nanny
Brogin Family
02.2022 - 09.2025
- Prepared healthy, age-appropriate snacks and meals.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Played games, worked on puzzles, and read books to young children.
- Led indoor and outdoor activities to entertain and occupy children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Helped children complete homework assignments and school projects.
- Taught children basic life skills, manners and personal hygiene.
- Monitored children's play activities to verify safety.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Cashier
Party City
09.2021 - 11.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Assistant Teacher
YMCA Daycare
01.2018 - 03.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Provided one-on-one and group-based learning support focused on student progress.
- Monitored and reported student progress and development, offering mentoring as needed.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Supervised recess, lunch and daily student intake and dismissal.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and implemented classroom routines to address varying student needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Adapted teaching methods and materials to meet students' varying needs.
Education
High School Diploma -
Westosha Central High School
Salem, WI01-2017
Skills
- Social integration
- Small business sales transactions
- Early childhood development
- Activities planning
- Infant care
- Household management
- Homework assistance
- Housekeeping
- CPR training
- Activity planning
- Returns processing
- Drawer balancing
- Product restocking
- Point of sale proficiency
- Written and verbal communication
- Complex Problem-solving
- Cash handling
- Point-of-sale system operation
- POS system operations
- Payment posting
- Refunds and exchanges
- Customer assistance
- Order packaging
- Order taking
- Cash management
- Cleaning and sanitizing
- Merchandise exchange
- Point of sale operation
- Issue resolution
- Cash handling expertise
- Multitasking and organization
- Time management skills
- Basic math
- Attention to detail
Languages
English
Native or Bilingual
Timeline
Private Nanny
Brogin Family
02.2022 - 09.2025
Cashier
Party City
09.2021 - 11.2021
Assistant Teacher
YMCA Daycare
01.2018 - 03.2021
High School Diploma -
Westosha Central High School
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