Katrina Somerville
Pittsburgh,PA
Overview
12
12
years of professional experience
Work History
Housekeeper Workleader
Department of Veterans Affairs
Pittsburgh, PA
07.2023 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Used cleaning chemicals following proper guidelines.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Housekeeper
Department of Veterans Affairs
Pittsburgh, PA
11.2021 - 07.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Followed safety procedures when handling hazardous materials.
Housekeeper
UPMC Mercy
Pittsburgh, PA
10.2020 - 11.2021
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized all areas of the hotel lobby and public restrooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Used cleaning chemicals following proper guidelines.
Nursing Assistant
Allegheny Health Network
Pittsburgh, PA
10.2018 - 03.2019
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Housekeeper
Alleghney county Kane Scott
Pittsburgh, PA
09.2012 - 11.2018
- Followed safety procedures when handling hazardous materials.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Education
GED -
North Hills Senior High School
Pittsburgh, PA01-2000
Skills
- Bathroom cleaning
- Safe cleaning with chemicals
- Customer Service
- Health and safety compliance
- Chemical Handling
- Teamwork
- Housekeeping
- Mopping and buffing floors
- Vacuuming and sweeping
- Cleaning methods
- Exceptional communicator
- Interior and exterior cleaning
- Sanitization techniques
- Floor Vacuuming
Accomplishments
- Have over 15 star awards for doing great work
- Got a promotion after first year of being a housekeeper to moving up to a housekeeping work leader
- Completed Franklin Covey Training
- Completed C.A.P.S learning training
- Recieved Certificate from Diversity for floor care training
Timeline
Housekeeper Workleader
Department of Veterans Affairs
07.2023 - Current
Housekeeper
Department of Veterans Affairs
11.2021 - 07.2023
Housekeeper
UPMC Mercy
10.2020 - 11.2021
Nursing Assistant
Allegheny Health Network
10.2018 - 03.2019
Housekeeper
Alleghney county Kane Scott
09.2012 - 11.2018
GED -
North Hills Senior High School