Katrina Workman
Cloquet,MN
Summary
Dynamic professional with extensive experience at Pine Ridge Homes, excelling in recipient care with knowledge of 245D licensing and person centered planning. Recognized for enhancing recipient satisfaction through effective communication and problem-solving skills. Proven track record in mentoring staff and coordinating projects, ensuring compliance and timely completion of tasks while fostering a collaborative team environment.
Overview
22
22
years of professional experience
Work History
Designated Cordinator
Pine Ridge Homes
Cloquet, MN
07.2014 - Current
- Fully aware and successful of 245D licensing protocol procedures.
- Promoted high recipient satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained friendly and professional relationship with county licensing and case managers.
- Recognized by management for providing exceptional recipient care.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached recipients, guardian and case managers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Researched and prepared reports required by management or governmental agencies.
- Facilitated communication between different departments in order to resolve issues quickly.
- Maintained calendars of upcoming events, meetings and deadlines.
- Recruited, interviewed and selected employees to fill vacant roles.
- Analyzed financial activities of department to share budgetary input with managers.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Interpreted and explained work procedures and policies to brief staff.
- Ensured compliance with company policies and procedures related to project management activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Job Coach/DSS
Pinewood
Cloquet, MN
08.2007 - 09.2014
- Assisted recipients in achieving highest level of independent functioning while receiving services thru work force
- ADLS
DSS
Pine Ridge Homes
Cloquet, MN
10.2002 - 09.2007
- ADLS
- End of life comfort
- Completed day-to-day activities accurately and efficiently.
Education
High School Diploma -
Cloquet
Cloquet05-2002
Skills
- Recipient care
- Inventory management
- Employee recruiting
- Report writing
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Mentoring staff
- Recipient scheduling
- Meeting coordination
- Attention to detail
- Administrative leadership
Timeline
Designated Cordinator
Pine Ridge Homes
07.2014 - Current
Job Coach/DSS
Pinewood
08.2007 - 09.2014
DSS
Pine Ridge Homes
10.2002 - 09.2007
High School Diploma -
Cloquet
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