Katrina Ybarra
El Paso
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Senor Fish
01.2019 - 01.2023
- Welcomed, sat customers, and served their meals.
- Picked up after customers were finished.
- Trained new employees when needed.
- Worked the cashier and charged guests for their meals.
Customer Service Representative
Alorica
- Resolved various customer issues via phone
El Paso Paper Box
- Worked as Quality Control Auditor & monitored machines
Burlington Coat Factory
- Obtained experience in retail marketing and sales
Education
High School Diploma -
El Paso Academy High School
El PasoAssociate's degree - English
El Paso Community College
El PasoCredit Hours - Ophthalmology
Southwest University
Skills
- Administrative services
- Technology
- Typing
- Problem solving
- Leadership
- Management
- Teamwork
- Critical thinking
- Customer service
- Conflict resolution
- Optometry
- Eyeglasses prescription
Timeline
Senor Fish
01.2019 - 01.2023
Customer Service Representative
Alorica
El Paso Paper Box
Burlington Coat Factory
High School Diploma -
El Paso Academy High School
Associate's degree - English
El Paso Community College
Credit Hours - Ophthalmology
Southwest University