Katrina Zumkley
St. Petersburg,FL
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Go Puck
Tampa, FL
01.2022 - 06.2024
- Handled confidential documents in an organized fashion according to established protocol.
- Developed and maintained filing systems for confidential documents and records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Bartender
World Of Beer
NYC, NY
01.2020 - 12.2020
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Cleansed glasses with sanitizing solution after each use.
Server
Cookshopny
New York City, NY
09.2017 - 01.2019
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Area Manager
Torchys Tacos
Dallas, TX
01.2015 - 05.2017
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Provided guidance on the implementation of new policies and procedures in stores.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
Executive Administrative Assistant
Haiku International
Philadelphia, PA
07.2016 - 02.2017
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Processed accounts payable and receivable transactions accurately within set timeframes.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
Kitchen Manager
My Fit Foods
Dallas, TX
01.2014 - 12.2015
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
Education
Bachelor of Science - Data Management
WGu
Online02-2020
Skills
- Spreadsheet Management
- Data Entry
- Scheduling
- Quality Assurance
Timeline
Administrative Assistant
Go Puck
01.2022 - 06.2024
Bartender
World Of Beer
01.2020 - 12.2020
Server
Cookshopny
09.2017 - 01.2019
Executive Administrative Assistant
Haiku International
07.2016 - 02.2017
Area Manager
Torchys Tacos
01.2015 - 05.2017
Kitchen Manager
My Fit Foods
01.2014 - 12.2015
Bachelor of Science - Data Management
WGu
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