KATRINA LOUISSE TAYAG
Summary
Energetic and dependable professional with excellent customer service, organizational, and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates a consistently positive attitude and creates a welcoming atmosphere for customers and colleagues.
Overview
5
5
years of professional experience
Work History
Studio Attendant
Yoga Box
01.2024 - Current
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Assisted yoga instructors with room setup before class, including arranging mats, props, and audiovisual equipment.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Restaurant Server
Meijo Sushi
06.2021 - 05.2023
- Greet customers and escort quests to their tables seating 100-200 people per shift at small business restaurant.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Memorized over 200 menu items and recommended daily specials to successfully increase profit.
Cashier
Daiso Japan
08.2019 - 06.2021
- Assisted customers find specific products, answered questions, and offered the latest sales and special offerings at the store.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Kinesiology: Pre-Physical Therapy
San Diego State University
San Diego, CA05.2024
Skills
- Customer Service
- Attention to Detail
- Communication
- Problem Solving
- Professionalism
- Product Knowledge
Timeline
Studio Attendant
Yoga Box
01.2024 - Current
Restaurant Server
Meijo Sushi
06.2021 - 05.2023
Cashier
Daiso Japan
08.2019 - 06.2021
Bachelor of Science - Kinesiology: Pre-Physical Therapy
San Diego State University
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