KATSYKA MERCHO

Motivated and dependable individual with experience in retail, customer service, front desk operations, and administrative support. Strong communication, organization, multitasking, and problem-solving skills. Skilled at assisting customers, handling responsibilities, and maintaining a welcoming and professional environment. Quick learner, adaptable, and dedicated to providing excellent service while working effectively both independently and as part of a team.

Front Desk Volunteer

• Welcomed and assisted visitors while maintaining a friendly and professional environment.
• Provided excellent customer service by answering questions and directing visitors.
• Assisted with answering phone calls, scheduling appointments, and organizing paperwork.
• Supported daily office operations and helped staff complete administrative tasks.
• Demonstrated strong communication, organizational, and multitasking skills.

Church Front Desk Volunteer

• Welcomed and assisted church members and visitors in a friendly and professional manner.
• Answered questions, provided information, and directed visitors to appropriate areas.
• Assisted with scheduling church events, meetings, and activities.
• Organized paperwork, maintained records, and supported daily administrative tasks.
• Helped with event registration, guest check-ins, and attendance tracking.
• Demonstrated strong communication, customer service, teamwork, and organizational skills..