Katy Abrams
Winter Park,FL
Summary
Relationship-driven Sales Account Manager with extensive experience in promotional products, client relationship management, and strategic business development. Skilled in consultative sales and identifying new revenue opportunities while delivering tailored branding solutions that build long-term client partnerships. Proven ability to manage complex projects, exceed sales goals, and drive high levels of client satisfaction.
Overview
24
24
years of professional experience
Work History
Account Manager
The Bid Lab
Remote
01.2025 - Current
- Conduct consultative video meetings daily with prospects seeking RFP support services and proposal guidance.
- Manage client accounts throughout the full RFP lifecycle, ensuring coordination, compliance, and timely submission.
- Evaluate client bid requirements and recommend appropriate service solutions.
- Drive new client acquisition while managing onboarding and ongoing relationship development.
- Track pipeline activity, client engagement, and forecasting using HubSpot.
- Manage proposal workflows and team collaboration through Monday.com boards.
- Maintain client documentation and proposal records using Google Workspace.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Manage project timelines and deliverables, ensuring alignment with client expectations and company standards.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Inside Account Manager
Blezoo
Apopka, FL
04.2024 - 03.2025
- Managed promotional product accounts while identifying opportunities for brand expansion and revenue growth.
- Led projects from concept through fulfillment, coordinating vendors to ensure quality and on-time delivery.
- Utilized CommonSKU CRM to track orders, manage project workflows, and maintain client communication.
- Conducted product and market research to support strategic client recommendations.
- Consistently met or exceeded sales targets through proactive client relationship management.
Account Manager
Corporate Imaging Concepts
Remote
02.2023 - 03.2024
- Managed corporate promotional accounts and online company stores supporting branded merchandise programs.
- Identified and secured new business opportunities contributing to company revenue growth.
- Maintained strong client relationships by delivering responsive service and tailored promotional solutions.
- Remote
Franchise Owner & Print & Promotion Specialist
Proforma K.R. Print Solutions
Winter Park, FL
06.2011 - 03.2024
- Founded and operated a promotional products franchise serving businesses across multiple industries.
- Built and managed a diverse B2B client portfolio through networking, referrals, and strategic outreach.
- Managed quoting, order processing, and production workflows using CommonSKU CRM.
- Partnered with vendors to source high-quality promotional products and cost-effective branding solutions.
- Provided consultative guidance to clients on promotional strategies and branded merchandise.
Sales & Marketing Director
Florida Marking Products, Inc.
Longwood, FL
01.2002 - 05.2011
- Increased annual revenue to $1.4M through strategic business development and client retention.
- Managed and trained outside sales and marketing representatives.
- Led successful product launches and marketing initiatives.
- Developed partnerships with major clients including Walt Disney World, Universal Studios, Lockheed Martin, and Siemens.
Education
Bachelor of Science - Sociology
Florida State University
Tallahassee01.2001
Skills
- Account Management
- Client Relationship Development
- Consultative Sales
- Business Development
- Strategic Sales Growth
- Project & Order Management
- Vendor Coordination
- Market Research
- Customer Success
- HubSpot
- Mondaycom
- CommonSKU CRM
- Google Workspace
Timeline
Account Manager
The Bid Lab
01.2025 - Current
Inside Account Manager
Blezoo
04.2024 - 03.2025
Account Manager
Corporate Imaging Concepts
02.2023 - 03.2024
Franchise Owner & Print & Promotion Specialist
Proforma K.R. Print Solutions
06.2011 - 03.2024
Sales & Marketing Director
Florida Marking Products, Inc.
01.2002 - 05.2011
Bachelor of Science - Sociology
Florida State University