Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katy Burgos

Sacramento,CA

Summary

I have a lot of experience with working alongside someone who is in need of an extra hand in order to facilitate the working environment for everyone. I am the oldest of six and being quick paced to get things done as soon as possible is my specialty. I work really well under pressure due to being exposed to environments with many kinds of people. I I can guarantee I can provide the most professional and positive attitude when working with a customer to ensure satisfaction. I am confident that I can provide a comforting and safe environment to my team and customers so any task can get done as effectively as possible at work.

Tengo mucha experiencia trabajando junto a alguien que necesita ayuda adicional para facilitar el ambiente de trabajo para todos. Soy la mayor de seis hermanos y mi especialidad es tener un ritmo rápido para hacer las cosas lo antes posible. Trabajo muy bien bajo presión debido a que estoy expuesto a entornos con muchos tipos de personas. Puedo garantizar que puedo brindar la actitud más profesional y positiva cuando trabajo con un cliente para garantizar su satisfacción. Estoy segura de que puedo brindar un ambiente reconfortante y seguro a mi equipo y a los clientes para que cualquier tarea pueda realizarse de la manera más efectiva posible en el trabajo.

Overview

1
1
year of professional experience

Work History

Ticket Seller

Rodeo
08.2024 - 08.2024
  • Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
  • Sold tickets in cash and online payments as well
  • Provided guidance and support with any questions customers had about the ongoing event

Front Desk Assistant

Auto Body Shop
05.2024 - 08.2024
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.


Teacher's Assistant

High School
12.2023 - 05.2024
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Graded assignments and reported individual progress to teacher.
  • Made copies of any handout sheets and checked their mailbox


Volunteer

Saint Joseph's Church
10.2023 - 04.2024

I helped with the collection of money and stayed after mass to help with clean up.

Education

High School Diploma -

California State University - Sacramento
Sacramento, CA
05.2028

Skills

  • Ticket Sales
  • Organization
  • Customer Service
  • Active Listening
  • Cooperative Attitude
  • Honest and Dependable
  • Team Collaboration
  • Bilingual
  • Multitasking
  • Effective team leader
  • Calm and Professional Under Pressure
  • Quick Thinking

Timeline

Ticket Seller

Rodeo
08.2024 - 08.2024

Front Desk Assistant

Auto Body Shop
05.2024 - 08.2024

Teacher's Assistant

High School
12.2023 - 05.2024

Volunteer

Saint Joseph's Church
10.2023 - 04.2024

High School Diploma -

California State University - Sacramento
Katy Burgos