Summary
Overview
Work History
Education
Skills
Timeline
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Katy Habegger

Mason

Summary

Accomplished in elevating customer relationships and sales figures, I thrived at Kraft Foods and Merck, achieving the Vice President's Club award and consistently surpassing sales quotas. Expert in customer service and strategic sales planning, my approach combines interpersonal communication with analytical insights to drive revenue and client satisfaction.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Sales Representative

Merck and Co., Inc
12.1999 - 10.2004
  • Awarded Vice President's Club in 2003 for top team in the Ohio region
  • Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
  • Collaborated closely with sales team members to reach collective goals, sharing best practices and techniques for success.
  • Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
  • Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.


Customer Category Manager

Kraft Foods
08.1998 - 12.1999
  • Provided insightful recommendations on merchandising tactics based on analysis of shopper behavior data.
  • Collaborated with marketing teams to develop targeted sales plans.
  • Improved customer satisfaction by effectively managing product categories and implementing strategic initiatives.
  • Incorporated suggested changes to layouts and promotions to drive sales.
  • Served on Women's Sales Council and several other sales representative roundtables to share best practices

Sales Representative

Kraft Foods
08.1996 - 08.1998
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Education

Bachelor of Science - Marketing

Indiana University
Bloomington, IN
05-1996

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Timeline

Sales Representative

Merck and Co., Inc
12.1999 - 10.2004

Customer Category Manager

Kraft Foods
08.1998 - 12.1999

Sales Representative

Kraft Foods
08.1996 - 08.1998

Bachelor of Science - Marketing

Indiana University

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Katy Habegger