Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Katy Powers

Webster,Tx
Katy Powers

Summary

Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
years of professional experience

Work History

Amazon Flex

Delivery Driver
07.2023 - Current

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Amazon Fulfilment

Pick
07.2021 - 02.2022

Job overview

  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Picked and packed order items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Discount Tire

Service Coordinator
08.2018 - 12.2019

Job overview

  • Communicated with clients and service providers to provide updates on work progress.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Assessed customer needs and developed solutions to meet needs.
  • Managed and coordinated service teams to achieve successful completion of service projects.
  • Prepared reports on service performance metrics and key indicators for management review.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

San Jacinto Community College
Pasadena, TX

Deer Park High School
Deer Park, TX

04.2019

Skills

  • Customer Needs Assessments
  • Customer Satisfaction
  • Exceptional Time Management
  • Crew Management
  • New Employee Training
  • Customer Service
  • Health and Safety Compliance

Timeline

Delivery Driver

Amazon Flex
07.2023 - Current

Pick

Amazon Fulfilment
07.2021 - 02.2022

Service Coordinator

Discount Tire
08.2018 - 12.2019

San Jacinto Community College

Deer Park High School

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