Summary
Overview
Work History
Education
Skills
Timeline
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Katy Rafferty

Philadelphia,PA

Summary

Knowledgeable professional with experience in retail industry and proven track record of exceeding sales targets and driving efficiency through innovative solutions. Offers excellent communication and organizational skills, with talents for negotiating and building relationships with vendors.

Overview

14
14
years of professional experience

Work History

Assistant Buyer

Je Suis Jolie
08.2017 - Current
  • Kept inventory within ideal minimum and maximum levels with skilled management
  • Analyzed sales trends to maximize sales potential
  • Worked with business owner to enhance customer service procedures and policies, improving support structures company-wide and boosting customer satisfaction
  • Accurate and detailed Multitasking strength Problem resolving
  • Established relationships with vendors to support access to latest product information and pricing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Bartender

Drinkers Pub
04.2017 - Current
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently
  • Served high customer volumes during special events, nights, and weekends.
  • Engaged in small talk with patrons to build rapport and earn repeat business
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.

Concession Operations Manager

J & C Concessions
04.2009 - 10.2020
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.

Education

Community College of Philadelphia
Philadelphia, Pennsylvania

Some College (No Degree) -

Albright College
Reading, PA

Skills

  • Consultative Sales Approach
  • Value Determinations
  • Trend Assessment
  • Customer Service and Assistance
  • Project Management
  • Creative Solutions
  • Social Media Platforms

Timeline

Assistant Buyer

Je Suis Jolie
08.2017 - Current

Bartender

Drinkers Pub
04.2017 - Current

Concession Operations Manager

J & C Concessions
04.2009 - 10.2020

Community College of Philadelphia

Some College (No Degree) -

Albright College

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Katy Rafferty