Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Katy Ross

Liberty Hill,TX

Summary

Results-oriented professional with over 25 years of experience in the dental field. A proven knowledge of recruitment, relationship management, and clinical services. Aiming to leverage my skills to fill the position in your company successfully.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Office Manager/Orthodontic Treatment Coordinator

Private Practice
Liberty Hill , Texas
11.2020 - Current
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts, and financial statements.
  • Supervised staff members, organized schedules, and delegated tasks.
  • Maintained a filing system for records, correspondence, and other documents.
  • Resolved customer inquiries promptly while maintaining positive relationships with clients.
  • Advised clients on available options for orthodontic care.
  • Boosted income via strategic orthodontic sales initiatives.
  • Insurance verification, filing, and resolution.
  • Handled comprehensive financial responsibilities for contracts.
  • Implemented cost-saving initiatives to optimize budget usage.

REGIONAL DIRECTOR/Campus Manager

Zollege (Dental Assisting Training Academy)
Cedar Park, TX
01.2018 - 09.2020
  • Payroll of 50+ employees.
  • Recruiting and onboarding of remote staff.
  • Management of 50+ remote employees.
  • Scheduling of all remote staff.
  • Communication with doctors and staff.
  • Budget management for all regions.
  • Conducts annual inspections for 36 Texas schools.
  • Travel arrangements and budgeting for travel.
  • Oversee purchasing and inventory of all industry instruments.
  • Technology preparation specialist.
  • Traveling to schools to set up and prepare for opening day ( labor intensive).
  • Teaching of Orthodontic classes.
  • Developed and implemented regional strategies to increase market share and profitability.
  • Conducted monthly performance reviews with district managers, setting measurable objectives for each school.

TREATMENT COORDINATOR

Rouch Orthodontics
Austin, TX
01.2017 - 01.2018
  • Sales of high dollar treatment cases.
  • Recalls to ensure case starts.
  • Insurance verification and coordination.
  • Treatment presentation to patients.
  • Creation of treatment letters to referring Doctors.
  • Scheduling.

OWNER/OPERATOR/CATERING MANAGER

Haute Box Catering and Food Truck
Liberty HIll, TX
05.2015 - 12.2016
  • Event coordination.
  • Over see the day to day operations aside the commercial kitchen.
  • Plan and purchase food for daily operations.
  • Prepare and serve food.
  • Prepared quotes and contracts for customers.

TREATMENT COORDINATOR, ORTHODONTIC ASSISTANT, MANAGER

North Texas Orthodontic Associates
Plano, TX
08.2008 - 04.2015
  • Sales of high dollar cases.
  • Management of X-ray lab of both employees and the business.
  • Assisting Doctors with procedures.
  • Development, preparation and operations of continuation education classes for referring Dental Hygienist and Doctors.
  • Marketing of the practice within the community.
  • Case presentation to patients.
  • Specialized in advanced cone beam systems.

DIGITAL LAB TECHNICIAN

Richardson, TX
10.2005 - 08.2008
  • CAD modeling of orthodontic cases.
  • Quality control of digital cases.
  • Knowledge of over 8000 bracket setups.
  • Ensured accuracy of case data.

Education

High School Diploma -

Richarte High School
Georgetown, TX
05-1995

Some College (No Degree) - Dental

CAC
Austin, Texas

Skills

  • Treatment Coordination (14 years)
  • Office/Business/Staff Management
  • Orthodontic Assistant (12 years)
  • Sales
  • Salesforce/Hubspot
  • Training and coaching
  • Credit and collections
  • Report preparation
  • Inventory control
  • Travel coordination
  • Divvy/Expensify
  • Dentrix, Dolphin,Orthotrack,Orthosoft, Tops
  • Budget management
  • Contracts
  • Inventory
  • Marketing
  • CAD software
  • Payroll and Recruiting
  • Purchasing
  • Scheduling

Affiliations

Awarded the 2007, 2008 COTIE award for customer excellence

Certification

  • RDA

References

References available upon request.

Timeline

Office Manager/Orthodontic Treatment Coordinator

Private Practice
11.2020 - Current

REGIONAL DIRECTOR/Campus Manager

Zollege (Dental Assisting Training Academy)
01.2018 - 09.2020

TREATMENT COORDINATOR

Rouch Orthodontics
01.2017 - 01.2018

OWNER/OPERATOR/CATERING MANAGER

Haute Box Catering and Food Truck
05.2015 - 12.2016

TREATMENT COORDINATOR, ORTHODONTIC ASSISTANT, MANAGER

North Texas Orthodontic Associates
08.2008 - 04.2015

DIGITAL LAB TECHNICIAN

10.2005 - 08.2008

High School Diploma -

Richarte High School

Some College (No Degree) - Dental

CAC

Similar Profiles

CREATE PROFILE
Katy Ross