Summary
Overview
Work History
Education
Skills
Timeline
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Katy Thackston

Kirbyville,TX

Summary

Dynamic professional with a proven track record at The Hitchcock Post, adept in customer service and team leadership. Excelled in roles requiring strong multitasking and a team player attitude, significantly enhancing operational efficiency and client satisfaction. Skilled in cash handling and fostering positive work environments, consistently delivering high-quality outcomes.

Overview

18
18
years of professional experience

Work History

Bartender

The Hitchcock Post
05.2018 - 11.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Assistant Director of Operations

The Hitchcock Post
01.2018 - 11.2024
  • Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality.
  • Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
  • Managed a team of over 10 employees, ensuring optimal performance and adherence to company policies and standards.
  • Coordinated facility maintenance schedules to ensure smooth operations without impacting daily tasks.

Hair and Makeup Artist

Self Employed
03.2014 - 05.2020
  • Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
  • Stayed current on trends and innovations within the beauty industry by attending conferences, trade shows, and continuing education courses.
  • Ensured a smooth and efficient workflow during high-traffic event days by coordinating with fellow team members, leading to seamless execution of services.
  • Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.

Hair and Makeup Artist

The Upper Hand Salon
01.2007 - 03.2014
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Increased repeat business through personalized consultations, recommendations, and follow-ups with clients.
  • Established a loyal clientele base with expert color matching abilities for seamless extensions or wig installations.
  • Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Collaborated with photographers, models, and stylists for successful fashion shoots, ensuring professional results that met project goals.
  • Enhanced bridal party experiences with attentive and customized styling for weddings and special events.
  • Stayed current on trends and innovations within the beauty industry by attending conferences, trade shows, and continuing education courses.

Education

Associate of Applied Science - Cosmetology

San Jacinto College
Houston, TX
05-2007

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Patience and tolerance
  • Payment processing
  • Cash register operation
  • Team player attitude

Timeline

Bartender

The Hitchcock Post
05.2018 - 11.2024

Assistant Director of Operations

The Hitchcock Post
01.2018 - 11.2024

Hair and Makeup Artist

Self Employed
03.2014 - 05.2020

Hair and Makeup Artist

The Upper Hand Salon
01.2007 - 03.2014

Associate of Applied Science - Cosmetology

San Jacinto College

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Katy Thackston