Katy Wright
Fort Worth
Summary
Experienced Corporate Flight Attendant with a demonstrated history of working in the aviation and aerospace industry. Skilled in Customer Service, Sales, and Business Aviation. Strong operations professional with excellent management and interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Corporate/Contract Flight Attendant
Wing Aviation, RVR Aviation, HIIG, Tavaero, Jet Aviation, Vault
07.2013 - Current
- Responsible for making sure each plane is stocked with emergency equipment and catering before each flight.
- Responsible for ordering catering to fit client needs or shop at clients grocery store to obtain clients special requests.
- Attend to Passenger needs before, during, and after each flight.
- Ensure passengers are safe and comfortable during all stages of flight.
- Prepare, serve, and clean up after all meals.
- Check on pilots to make sure they do not need any snacks or water during flight.
- After passengers deplane the plane must be cleaned by wiping down all counters, walls, drawers, tables, seats, mirrors, and windows. Also vacuum entire plane, cross seat belts, and restock any items that were used during flight.
- Attend yearly recurrent training and CPR/AED training.
Customer Service Representative
Gulf Winds International
03.2015 - 02.2017
- Primarily responsible for providing timely, accurate, and efficient service to our customers in the oil and gas sector by:
- Communicating with customers and Warehouse Personnel to ensure customer orders are completed.
- Taking shipment requests from customers.
- De-escalating negative customer experience, by listening to customer needs and providing the appropriate solutions.
- Provide customers reports of what type of product we are storing for them and the quantity.
- Tracked shipping vessels to notify customers when the vessels are scheduled to dock.
Accident Specialist
CRETE CARRIER CORPORATION
09.2013 - 07.2014
- Ensured effective transactions for an employer with insurance companies when accidental incidents occurred with truck drivers by:
- Providing information by answering questions and requests; writing reports about investigative findings; documenting accounts of witnesses and informants to insurance companies.
- Investigating incidents, by questioning all parties involved.
- Remaining calm and professional during high-stress situations as to not further stress all parties involved in accidents.
- Cooperated with authorities and coroners when a death would occur in company equipment.
Flight Attendant
EXPRESSJET AIRLINES
08.2011 - 08.2013
- Ensured comfortable and safe flights for passengers during international and domestic flights by:
- Inspecting safety equipment, announcing and demonstrating safety procedures, and verifying passengers' compliance with safety regulations throughout all stages of flight.
- Making passengers feel comfortable by welcoming them aboard the aircraft, assisting with carry-on luggage, providing beverage and snack services, and answering questions.
- Inspecting aircraft cabins and order supplies in preparation for each flight.
Education
Associate of Science -
Southeast Community College
Lincoln, Nebraska, NE05-2006
Skills
- Emergency equipment management
- Catering coordination
- Passenger service
- Safety procedures
- Aircraft cleaning
- Customer service
- Crisis management
- Attention to detail
- Pre-flight briefings
Certification
10/01/11, FAA Flight Attendant - License # 3596870
Training And Certificates
- 2-2025 American Heart Association Heartsaver CPR/AED Program
- 02-2025 Aircare FACTS Initial Crewmember Training/Emergency Procedures
- 09/01/18, Aircare FACTS Inflight Service Training
Timeline
Customer Service Representative
Gulf Winds International
03.2015 - 02.2017
Accident Specialist
CRETE CARRIER CORPORATION
09.2013 - 07.2014
Corporate/Contract Flight Attendant
Wing Aviation, RVR Aviation, HIIG, Tavaero, Jet Aviation, Vault
07.2013 - Current
Flight Attendant
EXPRESSJET AIRLINES
08.2011 - 08.2013
Associate of Science -
Southeast Community College