Katyayani Bozovich
Kapolei,US
Summary
Strong leader and skilled Aquatics Training Manager focused on balancing safety and enjoyment for every activity. Self-motivated and driven by a passion for safety, first responder care, and providing customers with excellent experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aquatics Training Manager
Wet N' Wild Hawaii
Kapolei, US
04.2021 - Current
- Facilitated hiring, training and evaluation of staff.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Conducted safety inspections of pools and attractions.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
- Maintained up-to-date records of employee training activities within the organization's database system.
- Supervised aquatic staff and administered performance evaluations to communicate expectations.
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Identified areas of improvement in existing training methods and procedures.
- Empowered workers to independently handle common issues and maintain strict safety standards
- Provided coaching and mentorship programs for staff members.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Personal Assistant to the Owner
Lotus Garden Meditation Center
Carmichael, US
01.2019 - 02.2021
- Oversaw personal and professional calendars and coordinated appointments for future events
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Maintained appropriate filing of personal and professional documentation
- Kept detailed track of household and maintenance inventory and schedules
- Displayed absolute discretion at handling confidential information
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Cleaner
Lotus Garden Meditation Center
Carmichael, US
01.2019 - 02.2021
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied wastebaskets and replaced liners.
- Polished furniture to remove dust and dirt buildup.
- Washed windows both inside and outside of the facility.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Education
GED -
McKinley Community School For Adults Honolulu
10.2019
Skills
- New Employee Training
- Basic Life Support
- Cardiopulmonary Resuscitation (CPR)
- Standard First Aid
- Emergency Procedures
- Employee Performance Evaluations
- Staff Training and Safety Drills
- Activities Leadership
- Guest Supervision
- Customer Experience
Certification
- First Aid Certification
- BLS Certification
- BLS Instructor Certification
- Lifeguard Training
Timeline
Aquatics Training Manager
Wet N' Wild Hawaii
04.2021 - Current
Personal Assistant to the Owner
Lotus Garden Meditation Center
01.2019 - 02.2021
Cleaner
Lotus Garden Meditation Center
01.2019 - 02.2021
GED -
McKinley Community School For Adults Honolulu
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